It starts here.
With Bendigo Bank... and you.We'venever been 'just a bank'.
Just like you should never be 'just an employee'.
We'reunited in our beliefthat inbanking, better can be bigger, and togetherwe'remaking it happen.Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.Whetheryou'reassistingcustomers with transactions, educating them about our onlineplatformsor recommending products and services that best suit their needs,you'llvalue how it feels to make a difference in people's lives.In this energetic and high-impact role,you'llmake your mark by:Exploring customers' needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch.Keeping up with constant change.You'llsupport our customers with their digital literacy and online banking needs as we continue to innovate our offerings.Being the face of the branch and customer service.
Become our customer's go-to person for anything from processing transactions, handling cash, investigatingqueriesorassistingwith paperwork, all while keeping risk considerations at the forefront.Embracing an attitude of lifelong learning.
Bring your brilliant mind, andwe'llhelp you take your career to the next level with on-the-job training and external development opportunities.Building connections.
A role at Bendigo Bank means supporting our customers, givingbackand making our communities a better place... while having some fun along the way!
This is a permanent, full-time position located in Shepparton.Whatyou'llbring to the roleTo succeed in this role, you'll consistently deliver exceptional customer service.




We'd love you to have:Experience in customer service environment and the ability to achieve targetsStrong attention to detail to ensure secure, accurate transactions with a risk mindsetConfidence to communicate with new and existing customers face to face and over the phoneEagerness to understand and communicate what makes our bank differentDrive for collaboration - mateship is crucial for us to work together and achieve our goalsExperience in the banking and finance industry is a plus but certainly not essentialSo, whyworkwith us?
Wantbigimpact that matters?
Here, you'll know your work directly benefits the customers and communities we all serve.Want to be more than just a number?
Join a team that truly values you - and that get more and more diverse, every day.Want careeropportunityand flexibility?
You can achieve so much here, with flexible policies and a team that believes in you.You'llalso get access to a great range of benefits, including:Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.Our corporate university 'BEN U' to take your learning to the next level.We'remakingbetter,bigger.
Andwe'llget there with you.Thinkyou'reour newest customer service expert?
Now's the time to set your sights even higher - on the future you and the future career you deserve.We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background.
To ensure that you feel supported and are set up for success, please don't hesitate to reach out if you require any adjustments to the application or interview processes.Screening and interviews may commence prior to closing date.We are committed to responding to all candidates, regardless of the outcome of your application.
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📌 Customer Advisor | Shepparton | Vic
🏢 Bendigo Bank
📍 Shepparton