Primary Care Connect is a local, not-for-profit organisation who has proudly supported our community for over 30 years.
Operating under the social model of health, we offer inclusive community health care services of the highest quality.
We work collaboratively with our clients and other services to best support the health and wellbeing needs of all people.
We pride ourselves on providing trauma informed, person centred and consumer driven care that allows people to take control of their lives and bring about meaningful change.
The role of the Financial Counsellor is to provide high quality financial counselling services including education, information, support and advocacy to assist individuals in financial difficulty to address their financial problems and make informed choices.
The Financial Counsellor delivers services varying in intensity, duration and modality (face-to-face or telephone) based on an assessment of the client's presenting circumstances.However, taxation and business advice is outside the scope of this position.
Position Context
This position reports to the Manager Integrated Services for the day-to-day operations of the program.
It is expected that this position will work within the larger Primary Care Connect team, and networks with external organisations.
Key Selection Criteria
The following criteria must be met and addressed in applications for consideration for this position:
Diploma of Financial CounsellingEligibility for full membership with FCVicDemonstrated ability to provide assessment and case management to individualsAn understanding of relevant Acts relating to credit provision, debt collection and bankruptcySkills in recognition of issues requiring referral to other programsAbility to maintain client documentation including care plans, case notes and statisticsAbility to self-manage a complex workload,



handle multiple tasks, prioritise and delegate where necessary to meet prescribed timelines with available resourcesHigh level of communication and interpersonal skillsExperience using technology to complete daily work tasksProfessional and personal alignment with Primary Care Connect core valuesExperience using technology to complete daily work tasks.Skilled and personal alignment with Primary Care Connect core values.
Benefits and Perks
Our Employee Value Proposition is more than a list of benefits — it's the full experience of working with us.
From meaningful work and interesting projects to a genuine commitment to work-life balance, growth and inclusion, Primary Care Connect is a place where people are supported to do their best work.
When you join Primary Care Connect, you'll enjoy:
A strong wellbeing focus and genuinely supportive cultureNot-for-profit salary packaging to increase your take-home payProfessional development and learning opportunitiesAccess to an Employee Assistance Program (EAP)An on-site, in-house gym
If you're looking for a role where your skills are valued and your wellbeing matters, this could be the perfect next step.
Primary Care Connect (PCC) is committed to supporting the safety, wellbeing, culture and participation of all children and young people.
We have a zero-tolerance policy to child abuse and neglect; we work to identify early risks and take action regarding all allegations and safety concerns.
As a Child Safe Organisation every employee and volunteer is required to have a current Working with Childrens Check.
Primary Care Connect acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and acknowledges and respect to their Elders, past and present.
We welcome people of any age, gender, sex, sexuality, culture, religion, and ability.
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📌 Financial Counsellor (Shepparton)
🏢 Primary Care Connect
📍 Shepparton