Alphacrucis University College (AC) is Australia's largest Christian higher education provider and a nationally recognised institution committed to academic excellence, faith, purpose, and innovation.
With students across Australia and internationally, AC delivers accredited courses in education, business, leadership, theology, ministry, counselling, social science, and more.
At AC, we are passionate about developing graduates who will make a meaningful impact in their communities, professions, and the world.
About the Role
Alphacrucis University College is seeking a highly organised and student-focused permanent part-time (3 days/week) Education Support Officer to join the School of Education.
Reporting to the Operations Manager, this role works closely with the Directors of Study, Director of Professional Experience, Regional Directors, adjunct lecturers, and students to support the smooth operation of the School.
This is an excellent opportunity for an experienced administrator who enjoys working in a collaborative higher education environment and is passionate about supporting students throughout their academic journey.
Responsibilities
Act as a first point of contact for student enquiries across the student lifecycleProvide timely and accurate administrative support to students and academic staffCoordinate student support and academic progression interventionsSupport enrolment, commencement, and ongoing student communication processesMaintain student-at-risk registers, Disability Support Officer (DSO) records, and teaching school dataAssist with reporting, audits,



and compliance‐related administrationSupport Moodle and learning management system administrationCoordinate communication and administration for adjunct lecturersAssist with operational improvements, projects, and process developmentPrepare agendas, take meeting minutes, and track follow‐up actionsSupport quality assurance and compliance with University procedures
Qualifications
Experience working within higher education, education, or student support environmentsExperience with academic administration and student engagementUnderstanding of the mission of Christian higher education is highly regardedCommitment to the Christian faith that informs skilled and personal conduct
Required Skills
Experience in academic administration, student services, or higher education supportStrong organisational skills with excellent attention to detailThe ability to manage competing priorities and meet deadlinesExcellent written and verbal communication skillsA collaborative and professional approach to teamworkExperience using student management systems and learning management systems such as MoodleA genuine commitment to supporting students and delivering excellent service
Preferred Skills
Experience in a fast‐paced education environment
Apply Now
If you are passionate about student support and thrive in a fast‐paced education environment, we would love to hear from you.
Please send your CV and a cover letter outlining how your experience and qualifications align with the requirements of the role to .
Note: Only shortlisted candidates will be contacted.
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📌 Education Support Officer (New South Wales)
🏢 Alphacrucis University College
📍 New South Wales