About the position
The University Ombudsman provides a confidential, impartial and independent service that supports the early resolution of concerns, promotes procedural fairness and identifies opportunities to strengthen organisational culture and governance.
This is a unique chance to influence positive change across the University by building trust, resolving complex issues and providing strategic advice on emerging and systemic matters.
Skills and Experience
Extensive experience managing highly confidential and sensitive matters.
Exceptional judgement, diplomacy and emotional intelligence.
Demonstrated experience in mediation, conflict resolution, restorative practice or organisational dispute resolution.
The ability to provide trusted advice to senior executives and governing bodies.
Strong analytical skills with the ability to identify systemic issues and recommend practical organisational improvements.
Outstanding communication, negotiation and stakeholder engagement skills.
A commitment to fairness, procedural justice, inclusion and ethical leadership.
Key Responsibilities
Provide confidential, impartial guidance on complex workplace and academic concerns.
Facilitate the early and informal resolution of disputes through coaching, mediation and facilitated conversations.
Build trusted relationships across all levels of the University while maintaining complete independence and neutrality.
Identify recurring themes and systemic issues and provide strategic advice to the Vice‐Chancellor and University leadership.
Develop annual reports and recommendations that strengthen governance, culture and organisational effectiveness.
Promote awareness of respectful conflict resolution, procedural fairness and effective communication.




Please refer to the Position Description for other duties, skills and experience required for this position.
Full Working Rights in Australia must be held to apply for this position.
Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.
Our commitment to diversity and inclusion
La Trobe University is committed to creating a diverse and inclusive workforce.
We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
Flexibility in interview format will be offered to shortlisted candidates.
Our commitment to safety
All La Trobe University employees are bound by the Working with Children Act ****.
If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.
National Code on Gender Based Violence in Higher Education
La Trobe University is committed to upholding the National Code to Prevent and Respond to Gender‐Based Violence (GBV Code).
This aligns with our mission to create safe and respectful communities.
Candidates will be asked during the recruitment process to declare whether they have ever been investigated for, or found to have engaged in, gender‐based violence in previous employment and/or in legal proceedings and provide relevant information to assist in determining suitability.
Gender‐based violence means any form of physical or non‐physical violence, harassment, abuse or threats based on gender that results in, or is likely to result in, harm, coercion, control, fear or deprivation liberty or autonomy.
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📌 University Ombudsman (Victoria)
🏢 La Trobe University
📍 Victoria