02 Aug
|
Townsville City Council
|
Townsville
02 Aug
Townsville City Council
Townsville
Joining the Customer Contact leadership team, you'll shape frontline service delivery using customer insights and performance data to drive continuous improvement.
You'll also handle escalated enquiries, support organisational change, and advise on trends, best practice and reporting to stakeholders.
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📌 Customer Experience Team Lead — Coach, Elevate Service (Townsville)
🏢 Townsville City Council
📍 Townsville