External Claims AdjusterLocation: Hervey BaySalary: $90K + $15k car allowance + fuel card + bonusMAYDAY are excited to be assisting a global insurance brand with the recruitment of a External Claims Adjuster within their Hervey Bay Office.
This is a key role where you will become an integral part of their solid team, that will ultimately assist in restoring our customers' lives, where they've faced loss or damage to their properties.You will be a self-starter and will be confident in completing site inspections, ascertaining cause and extent of damage, appointing trades/other relevant specialists, and providing a seamless end-to-end claims experience for the end customer.
Whilst this role would suit someone who has a loss adjusting/claims background, we are open to hearing from you if you are a tradesperson, have a property management background or have worked in a similar field where you can apply your transferrable skills to managing claims from start to finish.What's in it for you?
Join a well-established, global and growing insurance brand.Permanent role with career progression opportunities.Competitive salary plus car allowance, fuel card,



and bonus.Work from home and field-based autonomyCollaborative, people-focused team cultureOngoing development, training & clear career pathwaysMain Responsibilities:Complete on-site and desktop assessmentsDetermine cause, scope, and extent of damageAppoint and coordinate trades and specialist providersDeliver a seamless, end-to-end claims experienceProduce high-quality, concise reports for clientsMaintain accurate documentation, including decisions and reserve changesCommunicate proactively with customers and stakeholders on claim progressAbout you:Background in loss adjusting, claims, trades, property, or similar (highly regarded)Loss Adjusting or relevant professional qualifications preferredConfident communicator with empathy, professionalism & strong listening skillsNatural problem-solver with curiosity to find root causesCustomer-focused with a calm, considered approachResilient, proactive and able to manage your own workloadCurrent and valid driver's licenseReady to step into a role where your expertise genuinely helps people rebuild?
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📌 External Claims Adjuster (Hervey Bay)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Hervey Bay