We are seeking a talented individual to join our Technology team at Mercer. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will lead the technical product strategy and operational outcomes for a suite of operations applications. Working closely with business product leaders, analysts, developers, architects and risk and security teams, you will help deliver secure, reliable and scalable production services.

This role suits someone who enjoys balancing product direction, technical delivery and operational ownership.

We will count on you to:

- Own the roadmap and backlog for assigned applications, prioritising feature delivery, technical debt, reliability, security and integration work
- Develop and maintain security and risk roadmaps that align product decisions with enterprise security standards and remediation priorities
- Translate stakeholder needs into clear user stories, technical requirements and acceptance criteria, and work closely with analysts and developers to refine delivery approaches
- Lead technical design discussions with architects and development teams, scope proofs of concept and validate target-state architectures
- Coordinate releases and readiness checks, and lead post-release reviews with a focus on secure deployments, rollback plans and automated verification
- Own production operations for assigned services, including incident coordination, root cause analysis, runbooks, automation of repetitive tasks and preventative measures

What you need to have:

- Degree in IT, Computer Science or equivalent experience, along with experience in technical product management, technical ownership or senior delivery roles
- Proven experience working with Agile delivery methods, backlog management, story writing and acceptance criteria
- Practical knowledge of identity and access management, including Okta,



SSO, OAuth and OIDC
- Experience embedding security into delivery, including threat and risk assessments, automated security testing, secrets management and secure deployment practices

What makes you stand out:

- Hands‐on product ownership experience with Adobe Experience Manager authoring and related Adobe stack components such as Adobe Target and Adobe Launch
- Experience reading and discussing code and architecture with developers
- Capability in observability and monitoring tools, using telemetry to improve reliability, performance and security posture

Why join our team:

- We help you be your best through professional development opportunities, interesting work and supportive leaders
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‐being

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh is committed to creating a diverse, inclusive and flexible work workplace. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

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📌 Technical Product Owner (Melbourne)
🏢 Marsh
📍 Melbourne