Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Role Summary

The Global Client Manager (GCM) is responsible for generating new revenue through the sale of high-bandwidth IP transit services and associated value‐added solutions to ISPs and internet‐centric companies across domestic and international markets.
This role focuses on transactional acquisition of new logos and requires solid analytical capabilities in both technical and commercial terms. The GCM may also manage existing accounts, ensuring high levels of customer satisfaction while driving incremental revenue.

The role demands strategic coordination across geographies and functions within the Global IP Network (GIN) ecosystem.

Key Responsibilities

- Drive new business acquisition through targeted sales of IP transit and internet infrastructure services.
- Analyze and negotiate complex technical and commercial terms with prospective clients.
- Manage assigned accounts, ensuring retention, satisfaction, and growth.
- Coordinate cross‐functional engagement across GIN teams to deliver seamless client experiences.
- Develop and execute strategic plans for customer engagement and revenue growth.
- Maintain strong relationships with clients, especially those fluent in Chinese, Korean, and Bahasa Indonesia.
- Stay current with industry trends, competitive landscape, and emerging technologies.

Qualifications & Experience

- Proven experience in internet infrastructure sales, ideally with a telco or IP transit background.
- Strong understanding of IP routing, cloud services, server environments, and internet backbone technologies.
- Demonstrated success in managing complex sales cycles and achieving revenue targets.




- Multilingual communication skills: Chinese preferred, with Korean and Bahasa Indonesia as strong assets.
- Ability to work independently in a remote setup while coordinating across global teams.
- Advanced planning and strategic thinking skills with high business acumen.

Knowledge and Attributes

- Sales business acumen: skill to understand client business and bring value from company services.
- Sales client engagement and management: skill to manage client lifecycle, build trust, and meet expectations.
- Sales solution skills: knowledge of company offerings, client applications, use cases, ability to link offerings to client needs.
- Sales pursuit: skill to identify and advance opportunities, coordinate resources to close sales.

Academic Qualifications and Certifications

- Bachelor's degree or equivalent in business or a sales related field.
- Relevant vendor certifications would be advantageous.

Required Experience

- Seasoned experience in a global partner management role.
- Seasoned experience in a sales environment and/or customer service role.
- Seasoned experience in the IT or professional services industry with a focus on business development and/or sales.
- Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.
- Seasoned sales orientation with experience working with clients and business teams to create sales‐orientated solutions and services.
- Seasoned experience gained in a similar client manager role.
- Seasoned experience working with Salesforce.com contact platform.

Workplace type

Hybrid Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

#J-18808-Ljbffr

📌 Global Client Manager (Sydney)
🏢 Ntt Data
📍 Sydney