Solution Architect – Dynamics 365 CE (MSCRM to Cloud Migration)

Overview

Our client is undertaking a strategic upgrade from Microsoft CRM (on-premise) to Dynamics 365 Customer Engagement (Cloud) as part of a broader platform modernisation initiative.

We are seeking an experienced Solution Architect to lead the end-to-end architecture, migration strategy and governance of this transformation. This role will define the target-state architecture, oversee integration and Dev Ops design, and ensure the successful transition to a scalable, secure cloud-based platform.

Key Responsibilities

- Define and document the target-state D365 CE Cloud architecture
- Assess current CRM 2011 customisations and integrations
- Develop and lead the migration roadmap, including data migration and remediation strategy
- Establish solution governance, environment strategy and best practice standards
- Architect integrations between D365 CE and enterprise systems including Dev Ops and ITSM platforms
- Design Azure-based integration patterns using Logic Apps, Functions and APIs
- Ensure secure,



scalable and supportable solution design

Dev Ops & Platform Governance

- Design and implement CI/CD pipelines using Azure Dev Ops
- Define release management and environment strategy (Dev/Test/UAT/Prod)
- Embed Dev Ops and lifecycle best practices across the platform

Stakeholder Leadership

- Act as technical authority for the D365 CE platform
- Lead design workshops and translate business requirements into scalable architecture
- Provide strategic guidance on CRM and case management evolution

Technical Environment

- Microsoft Dynamics 365 CE (Cloud)
- Power Platform (Power Apps, Power Automate)

Experience Required

- Proven experience leading CRM 2011 (or similar) to D365 CE Cloud migrations
- Experience designing Azure integrations and Dev Ops pipelines
- Robust understanding of data migration and platform remediation
- Experience operating in complex enterprise environments

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📌 Solutions Architect (Cairns)
🏢 Dynamo Recruitment
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