About the role

We are seeking a customer-focused Administration Officer to join our team in a permanent part-time position (19 hours per fortnight) supporting My Home Hospital a SA Health initiative that delivers patient care in the comfort and privacy of their own home. As one of the primary points of contact for hospitals, aged care facilities, healthcare professionals and patients, you will play a key role in coordinating bookings, responding to enquiries and ensuring the timely delivery of pathology services. This is a role that requires exceptional customer service, strong organisational skills and the ability to manage time-sensitive requests with accuracy and professionalism.

Your key responsibilities will include:

- Coordinate same-day and next-day patient bookings for My Home Hospital, Amplar Health and Covid Aged care related healthcare services.

- Respond promptly and professionally to enquiries from patients, hospitals, doctors, nurses and aged care facilities.

- Allocate and support domiciliary collection staff with daily bookings and urgent requests.

- Provide accurate information regarding patient bookings, upcoming appointments and pathology test results.

- Complete administrative tasks including reviewing bookings, day sheets and monthly billing.

- Prioritise urgent requests while ensuring contractual service requirements are met.

- Deliver exceptional customer service across all telephone and administrative interactions.

- Maintain accurate records while complying with quality systems and confidentiality requirements.

To be successful you will have:





- Excellent customer service skills with a polished and professional telephone manner.

- Strong verbal communication skills and the ability to build positive relationships with a wide range of stakeholders.

- Previous administration experience, ideally within a healthcare or medical environment (medical terminology experience is desirable but not essential).

- Outstanding organisational skills with excellent attention to detail.

- The ability to manage competing priorities, remain calm under pressure and respond to time-sensitive requests.

- Sound knowledge of Microsoft Office 365 and confidence learning new computer systems.

- A strong work ethic with the ability to work independently and collaboratively within a team.

- A commitment to maintaining confidentiality and following procedures.

- Availability to work the permanent part-time roster of 19 hours per fortnight:

Week 1

- Friday: 9:00am – 2:00pm (5 hours)

- Saturday: 1:00pm – 5:00pm (4 hours)

Week 2

- Tuesday: 9:00am – 2:00pm (5 hours)

- Friday: 9:00am – 2:00pm (5 hours)

About Us

Clinpath Pathology is the leading private pathology service provider in South Australia, focusing on service excellence,



reliability and excellent patient service. You will have the opportunity to become a part of an Australian wide medical testing NATA accredited laboratory network, focused on medical leadership and expert advice. We serve our South Australian medical practitioners, specialists, patients, private hospitals, aged care and in home pathology collection services to our community.

Why join us?

Clinpath Pathology is a longstanding, reputable organisation and part of the global Sonic Healthcare Group which provides career progression and opportunities both in Australia and Worldwide. In addition, we offer:

· 8-12 weeks of Paid Parental Leave (eligibility criteria applies)

· Annual employee service awards

· Fully paid on boarding and training program

· Access to free and confidential support and counselling through our Employee Assistance Program (EAP)

· Access to eight (8) free in office Physiotherapy sessions annually

· Free annual flu vaccinations

· Discounted Gym and Fitness membership through our Fitness Passport program

· Charitable and social events including End of Year Celebration, morning teas & BBQs

How to Apply:

Please click the ‘Apply Now' button and submit your application.

If you would like further details, please email ***********@clinpath.com.au

All email communications will come from a company email address using our domain name (e.g. @clinpath.com.au). We will never request payment as part of the recruitment process.

📌 Administration Officer (Adelaide)
🏢 Clinpath Adelaide Pathology
📍 Adelaide