CBB is a not-for-profit social enterprise, providing over 1,200 charitable organisations nationwide with salary packaging products designed to attract, benefit, and retain the best staff. We’re excited to offer the opportunity for an Administration Support Officer (Novated Leasing Terminations) to join our collaborative, supportive, and values-driven team on a six-month contract. If you thrive in a fast-paced environment, enjoy working with detail, and want to contribute to an organisation that supports Australia’s for‑purpose sector, we’d love to hear from you.

About the Role

As a key member of the Novated Leasing Support team, you will be responsible for managing the end-to-end processing of novated lease terminations, delivering a high standard of service for our customers. You will be accountable for ensuring all customer, employer, insurance, financier, and vehicle records are accurately updated and maintained whilst contributing to the continuous improvement of our systems and process. This role is ideal for someone with a customer-focused approach to problem solving who enjoys working with high-volume data, values accuracy, and takes pride in delivering timely and reliable outcomes.

What You'll be doing

- Managing the end-to-end administration of novated lease terminations resulting from end of employment, redeployment, lease end date, vehicle upgrade or replacement, and extended leave.

- Reviewing termination requests and supporting documentation for completeness and accuracy.

- Calculating and coordinating termination requirements in accordance with CBB policies and financier requirements, to ensure completion within service level agreements (SLAs).





- Maintaining accurate customer records in Catch-e and Microsoft Dynamics 365.

- Liaising with financiers, suppliers, employers, payroll teams, customers, vehicle dealers, and internal stakeholders throughout the termination process.

What You’ll Bring

- Minimum two years’ experience in financial processing or data entry-focused roles within a customer service workplace.

- Strong attention to detail and ability to manage high-volume work, adapt to changing demands and meet daily deadlines.

- Strong numerical reasoning and an ability to critically analyse information and resolve problems through to complete resolution in a timely, effective manner.

- Digitally savy and confident using CRM and workflow management systems.

- Clear and confident communication skills, with the ability to explain financial information simply.

- Understanding of, and interest in the community or not-for-profit sector

- Experience in salary packaging, novated leasing, financial services or payroll-related processes (desirable).

- Familiarity with Catch-e, Microsoft Dynamics or similar systems (desirable).

What will we offer you?

- Access to salary packaging and novated leasing options to maximise your salary and enjoy tax savings

- Employee Rewards Program to access exclusive discounts and everyday savings.

- Free and confidential Employee Assistance Program (EAP).





- Financial Wellbeing support offered through our partnership with Beyond Bank.

- Additional leave benefits including paid time off to reset and recharge with “Wellbeing Leave” and “Birthday Leave” – because no one should have to work on their birthday!

This is an exciting time to join CBB. This role offers a great opportunity to be part of a high-performing and collaborative team in a purpose-driven organisation. If you are detail-oriented, customer-focused, and enjoy working in a dynamic environment, we look forward to hearing from you.

As we are open to considering full-time and part-time candidates. To be considered for this role, please indicate your preference for full time or part work and your preferred work hours, as part of your application.

Applications will be reviewed as they are received, closing on Wednesday 22 July 2026.

CBB is committed to building a workplace that is diverse and inclusive.

We believe a diverse and inclusive workplace brings out the best in everyone and helps us provide the best service experience possible to our customers. We encourage applications from everyone, including Aboriginal and Torres Strait Islander people, people who identify as LGBTIQA+, gender diverse people, religiously, culturally and linguistically diverse people, people with a disability, neuro-diverse people, and people of any age.

Applicants can expect the recruitment process to include a face-to-face interview, reference checking, confirmation of Australian Work Rights and compliance checks. If you require additional support or adjustments to be made throughout the recruitment process, please do not hesitate to contact us at *******@cbb.com.au

📌 Administration Support Officer - Novated Leasing (Adelaide)
🏢 Community Business Bureau
📍 Adelaide