BTB Electrical Contracting Pty Ltd is a rapidly growing electrical company servicing customers throughout SEQ.

As our business continues to grow, we are seeking a motivated, organised and proactive Administration Officer & Operations Coordinator to become a key part of our team.

We are looking for someone who can learn our systems, support our team, improve processes, and help us build the foundations for the next stage of growth.

You will work closely with management, technicians, apprentices, suppliers and customers to ensure our operations run smoothly and efficiently every day.

You'll be joining a family-owned business that genuinely values its team, takes pride in delivering exceptional customer service, and is committed to continuous improvement.

ROLE RESPONSIBILITIES

· Perform general clerical and administrative duties including filing, photocopying, scanning and data entry

· Manage jobs from enquiry through to completion within our job management software.

· Ensure technicians have all required information, documentation, permits, and customer details before attending site.

· Create and maintain customer records, job files, and work orders.

· Provide day-to-day office support to technicians, apprentices, and management.





· Handle routine enquiries and escalate matters where required

· Assist with invoicing, receipting and purchase order processing

· Support payroll administration as directed

· Maintain basic financial and administrative records

· Maintain confidentiality of employee, client and business information

· Assist with maintaining compliance documentation and records

· Support warehouse and stock administration activities where required.

ABOUT THE SUCCESSFUL CANDIDATE

We're looking for someone who:

· Is professional and reliable

· Confidence in learning and working within multiple software platforms.

· A proactive mindset with the ability to identify and solve problems.

· Has excellent phone and email communication skills

· Enjoys keeping things organised and has a strong attention to detail

· Can manage a variety of tasks

· Takes initiative and is happy to jump in and help wherever needed

· Xero and Tradify Software Experience preferred

WHAT WE ARE OFFERING

· Full-time work week from Monday to Friday (38 hours)

· In office parking

· Small supportive team

· Training and ongoing support provided

· A workplace where your contribution is genuinely recognised and appreciated

📌 Administration Officer (Mackay)
🏢 BTB Electrical Contracting
📍 Mackay