ABOUT US

We are part of a well-established US based global company, founded over 100 years ago that manufactures and supplies innovative market leading axle and suspension systems into the heavy transport industry. We have operated successfully in Australia since 1973 and pride ourselves on being the leading force in suspension design and evolution.

THE POSITION

We are seeking a highly motivated and technically minded Key Account Manager to join our Sales team. In this pivotal role, you will manage and grow key OEM customer accounts within NSW market, maintaining strong relationships while identifying opportunities to add value and drive revenue growth.

Hendrickson is on a journey of accelerated growth and with our strong local & international foundation to support our growth strategy, this position alongside our wider Account Management team is critical in maintaining strong partnership with our existing customers.

Your key responsibilities to support Hendrickson’s growth strategy include but are not limited to:

- Take ownership of the customer relationship for allocated key accounts. You will be accountable for both servicing and growing these accounts.

- Educate allocated OEM accounts for all Hendrickson brands including W&C;, Motor Wheel, and Reyco Granning and increase awareness of our products and services.

- Obtain a strong understanding of the technical aspects of our product portfolio so that you can determine and effectively communicate where and how our offerings can add value to OEMs and end users.

- Collaborate with internal stakeholders (e.g. Customer Service, Engineering, Business Development, Product Management, Marketing etc.) to ensure alignment with our customer needs.

- Liaise with internal stakeholders on delivery schedules, forecasting and after sales service and support.





- Support Hendrickson in further increasing our market share by creating opportunities to promote our products and services and showcasing new products to OEMs and Fleets through the wider Sales and/or Engineering teams.

- Ensure all administrative tasks are delivered in a timely and high-quality manner including preparing quotations, market reporting, and customer performance and satisfaction.

THE PERSON

- Critical to success will be your proven experience in Account Management in a similar B2B environment.

- You are a team player with passion, building relationships and solving problems.

- Your ability to develop and maintain strong partnership with your key accounts.

- Your ability to communicate your strong understanding of our technical product landscape in a non-technical manner that demonstrates a clear and educative style of engagement with our customers.

- A self-motivated and professional approach towards exceptional people and networking skills.

- Good understanding of computer applications (e.g. Salesforce, Excel, Word, PowerPoint).

- Knowledge of the heavy truck and trailer industry and a proven track record in technical sales or account management.

- Tertiary qualifications in Engineering, Business or another related field (desirable but not essential)

Why Hendrickson?

Because we don’t just build components—we engineer performance. You’ll be part of a team that values innovation, collaboration, and continuous improvement. Plus, you’ll gain exposure to global projects, future career pathways, and the chance to make a real impact from day one.

A market-competitive salary is offered commensurate with experience, skills, and qualification along with appropriate tools of trade including a fully maintained company car (incl. tolls), laptop, and mobile phone.

If you enjoy working in an open business where people and teamwork matter, you will fit right into Hendrickson because we are passionate about our brand, customers, and products, which is why The World Rides On Us®.

We will begin shortlisting preferred candidates immediately so don’t wait, APPLY NOW!

Visit us on https://www.hendrickson-intl.com to learn more about who we are and what we do!

📌 Key Account Manager (Truck and Trailer) (Sydney)
🏢 Hendrickson Asia Pacific
📍 Sydney