We're looking for a friendly, enthusiastic and reliable Receptionist/Administrator to join our team in Keilor East.
This is a casual position offering 3 - 4 days per week (Potential for a permanent full time role). Hours will vary based on business needs, staff leave and seasonal demand, so we're looking for someone who is versatile, dependable and available to work when required.
As the first point of contact for our customers, you'll play a key role in delivering a professional, welcoming and premium customer experience while supporting the day-to-day operations of our busy workshop.
About the Role
- Welcoming customers and providing exceptional customer service
- Answering and directing phone calls
- Managing emails and customer bookings
- Preparing invoices and processing payments
- Providing administrative support to our mechanics and management team
- General reception and clerical duties
About You
- A genuine passion for delivering exceptional customer service
- Presents professionally and communicates confidently
- Friendly, honest, reliable and punctual
- Well organised with the ability to prioritise tasks and multitask effectively
- Strong computer skills and attention to detail
- Works well independently and as part of a team
- Committed to maintaining a safe workplace
- Previous reception or administration experience (preferred but not essential)
- A passion for European cars or the automotive industry (a bonus!)
Full training will be provided for the right candidate with a positive attitude and a willingness to learn.
If you're looking for a flexible casual role with a supportive team in a busy automotive workshop, we'd love to hear from you.