ABOUT US

New Leaf is a well-established migration practice with an excellent reputation in our community for providing high quality advice and support to our clients. Our office is located at Nambour in the heart of the Sunshine Coast, Queensland.

We are looking for someone who wants to grow their career and become part of a small-knit team delivering high quality advice and support to our clients. There is admin support available and you will be collaborating with experienced agents to both learn from and share your knowledge and skills.

We work according to some simple but important principles:

- We are upfront about the prospects for success in all matters

- Never over-promise and under-deliver

- We are pro-active in communicating with our clients

- Excellent record-keeping and document organisation standards (everything has a place)

- If we make a mistake, take responsibility and do what is needed to rectify the situation

- We don’t take on more work than we can handle to ensure the provision of adequate attention to all matters

THE ROLE

We offer flexible work arrangements that suit your life and family so there is the option to work some days from home by negotation however working in office face-to-face is an important part of how we conduct our business.

You will be required to :

- Apply your expertise across a range of family, employer sponsored and other migration pathways.





- Confidently undertake consultations and develop well-considered strategies for clients.

- Establishing positive working relationships with team members and clients

ABOUT YOU:

- Hold OMARA registration

- Have at least 3 years’ full-time experience as a migration agent

- Be confident managing files autonomously, including strategy, advice, lodgement and follow-through

- Be organised, responsive, and comfortable working independently

- Enjoy working with clients and face-to-face interaction

- Be comfortable picking up the phone and building rapport with your clients

RESPONSIBILITIES

- Manage your own casework, assisting to meet the goals of the team;

- Research simple and complex cases and provide appropriate solutions;

- Deal with daily client management issues;

- Produce high-quality work to meet the deadlines and time-frames that apply to migration issues;

- Strong work ethic and professional standards, comply with our industry standards for client management and quality assurance in everything that we do.

- Direct and supervise administrative staff as required

REQUIREMENTS

- Proficiency with Migration Manager, Legendcom, ImmiAccount, Adobe

- Excellent knowledge of Migration Law

- Excellent verbal and written communication skills, attention to detail

📌 Registered Migration Agent (Nambour)
🏢 Leading
📍 Nambour