04 Aug
|
Kedron-Wavell
|
Chermside
04 Aug
Kedron-Wavell
Chermside
About Us
At Kedron-Wavell, hospitality is at the heart of everything we do. We're one of Brisbane's leading community clubs, renowned for exceptional food, outstanding service and an incredible team culture. We're looking for two experienced Restaurant Supervisors who are passionate about leading people, delivering memorable dining experiences and driving operational excellence.
As a Restaurant Supervisor, you'll lead our front-of-house team through busy lunch and dinner services, ensuring exceptional customer experiences and smooth day-to-day operations. Working closely with the Operations Manager, you'll coach and develop your team, maintain high service standards and help drive the continued success of The Kitchen.
Your responsibilities will include:
- Leading, motivating and supporting the restaurant team to deliver exceptional customer service.
- Supervising lunch and dinner service to ensure efficient, professional and seamless operations.
- Delivering exceptional customer experiences by creating a welcoming dining environment and professionally resolving customer enquiries and feedback.
- Coaching, training and developing team members to build capability and confidence.
- Conducting pre-service briefings and communicating daily priorities to the team.
- Managing service flow, staff allocations and break schedules to maximise operational efficiency.
- Working collaboratively with the Kitchen, Bar and Operations teams to deliver outstanding service.
- Maintain exceptional standards across food quality, presentation, cleanliness and restaurant operations
- Ensuring compliance with Food Safety, Responsible Service of Alcohol (RSA), Responsible Service of Gambling (RSG) and Workplace Health & Safety (WHS)
requirements.
- Leading by example and fostering a positive, inclusive and high-performing team culture.
- Assisting the Operations Manager to achieve operational goals and continually improve the guest experience.
About You
To be successful in this role you will have:
- Previous experience in a Restaurant Supervisor, Restaurant Manager or similar leadership role.
- A passion for delivering exceptional customer service and creating memorable dining experiences.
- Proven ability to lead, motivate and develop a high-performing team.
- Excellent communication, organisational and problem-solving skills.
- The ability to remain calm, professional and make sound decisions under pressure.
- A hands-on leadership style with a willingness to support the team wherever required.
- Strong knowledge of restaurant operations, food safety and service standards.
- A current Responsible Service of Alcohol (RSA) Certificate (Responsible Service of Gambling (RSG) Certificate is advantageous).
- Availability to work a rotating roster, including evenings, weekends and public holidays.
Why Join Kedron-Wavell?
At Kedron-Wavell, we pride ourselves on creating connections and opportunities for our members, guests and team members. We offer a supportive workplace where your ideas are valued,
your development is encouraged and your contribution makes a real difference.
We Offer:
- A 4 day on 4 day off rotating roster
- Competitive salary and advantages based on skills and experience.
- One weekend off a month
- Complimentary staff meal every shift
- Ongoing training and career development opportunities.
- A supportive and collaborative leadership team.
- Free onsite parking.
- Employee Assistance Program (EAP).
Ready to Lead the Team?
Our team lives by six core values, if you share these and want to be part of a team that brings them to life every day, we’d love to hear from you.
- Own what you do: We will celebrate and be proud of who we are. In order to grow we need to be able to own our actions and learn from the outcomes.
- Respect & care for those around you: Life is complex. Take time to understand the situation, listen to those around you and apply that personal touch.
- Never give up: Keep your eyes on the prize. Show grit, stick with it, and see it through to the end. Support will be there.
- Be inspired, be inspiring: Be your best self and support others to be their best self... Be awesome!
- Have a go: What's stopping you? The only way to move forward is one foot in front of the other, you just need to try.
- Everyone adds value: We create a culture where everyone can be their best and be included. When everyone's in, everyone wins.
We are an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone is respected and valued for their unique contributions. We encourage applications from candidates of all backgrounds and abilities.
📌 Restaurant Supervisor (Chermside)
🏢 Kedron-Wavell
📍 Chermside