Senior Research Manager

Join Ipsos' Innovation Service Line as a Senior Research Manager where you'll empower brands to drive innovation success by supporting the Director in project execution and client account management.

Responsibilities

- Cultivate strong client relationships through understanding their needs and business priorities to secure ongoing engagements.
- Demonstrate empathy and effective problem‑solving, contributing to client retention and exploring new opportunities with existing clients.
- Actively participate in budget planning, ensuring project profitability and coordinating with senior leaders for strategic alignment and new ventures.
- Understand client strategies and needs to develop standard proposals, collaborate on complex pitches with seniors, and partner across service lines.
- Manage project responsibilities including clear client communication, independent project setup, and mentoring teams in timeline management and problem‑solving.
- Drive analysis by managing standard report production aligned with client questions, coaching effective insight generation, overseeing chart quality, and crafting impactful recommendations.
- Present insights independently to client senior management.
- Leverage and guide team use of Ipsos AI tools across all role aspects, enhancing innovative offerings.

Qualifications

- Undergraduate degree or higher, preferably with over 6 years of research experience, including at least 4 years on the supplier side in market research, managing concept, product, and packaging tests.
- Keen attention to detail and well‑versed in statistical and research techniques.




- Robust numerical and logical skills with the capability to understand data.
- Excellent organizational abilities and ability to handle multiple tasks, meet deadlines, and prioritize workload.
- Strong capability to liaise with clients, research teams, and internal and external suppliers.
- Shows initiative, motivation, and strong team collaboration skills.
- Thorough understanding of project dependencies and their impact on overall delivery.
- Proficient in oral and written communication with advanced Excel skills for complex spreadsheets.
- Skilled in PowerPoint for effective data visualization.
- Prior experience with, or ability to quickly learn, SPSS / Q programming language.

Employee Benefits

- Regular social events, learning and development programs.
- Study assistance and study leave.
- Paid leave days that allow volunteering, celebrating birthdays, and starting a family.
- Employee Assistance Program (EAP) and flexible hybrid work environment.
- Opportunity to work from anywhere up to 6 weeks a year.
- Well‑appointed office amenities with daily supply of fruits, breakfast, healthy snacks and hot drinks.

Ipsos is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We seek belonging for all, promote diversity and practice equity. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate in. People from all backgrounds, including Aboriginal and Torres Strait Islander people, are strongly encouraged to apply.

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📌 Senior Research Manager - INN (New South Wales)
🏢 Ipsos
📍 New South Wales