About the role

We’re currently looking for a friendly, well‑organised, patient‑focused Patient Administration Officer to join the dynamic team at St Vincent’s Private Hospital Northside (Chermside). The position is a permanent full‑time role (38 hours minimum per fortnight) and involves providing exceptional service to patients, specialists and visitors while ensuring a seamless and efficient patient journey across all areas of Patient Administration.

Key responsibilities

- Ensure a smooth and productive patient journey across all patient administration areas.
- Deliver outstanding patient care through effective communication and attention to detail.
- Maintain accurate and timely patient records.
- Support clinicians and visitors by providing courteous and professional service.

Key qualifications & skills

- Friendly, well‑organised, and patient‑focused attitude.
- Excellent written and verbal communication skills.
- Strong attention to detail, reliability and adaptability.
- Highly developed interpersonal, organisational and time‑management skills.
- Ability to prioritise workload and manage multiple tasks efficiently.
- High level of computer skills, including Microsoft Office packages.
- Prior experience in a health‑care setting and knowledge of WebPAS or other patient management systems is advantageous.
- Working knowledge of medical terminology.

Schedule & flexibility





Full‑time employment with the ability to work on a 24‑hour, 7‑day roster, day/evening/night shifts and flexibility to work at off‑site locations at North Lakes and Chermside if required, supporting a good work‑life balance.

Benefits

- Competitive hourly rates and paid approved overtime.
- Salary packaging options and a Meals and Entertainment card.
- Employee assistance programme, fitness passport, free uniforms and annual flu vaccination.
- Discounted hospital admissions at any St Vincent’s Private Hospital and discounted private health insurance through Bupa or Medibank.
- Retail and travel discounts and other corporate benefits.

Equal Opportunity & EEO Statement

St Vincent’s Health Australia is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander Peoples as part of our Commitment to Reconciliation and Closing the Gap in employment outcomes. Employment is subject to the successful completion of all pre‑employment checks. St Vincent’s has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine‑preventable diseases in healthcare settings and evidence will be required for proof of immunity.

Application information

Closing Date: 16 August 2026 11:59pm. To learn more or apply, contact the Talent National team at [email protected].

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📌 Patient Administration Officer (Queensland)
🏢 St Vincent's Health Australia
📍 Queensland