IT Service Owner I 6 months contract I $700 per day plus superannuation (PAYG)
Your current company
We're looking for an experienced IT Service Owner to lead the governance, performance and continuous improvement of enterprise Asset Management and Field Mobility systems within a large, complex organisation.In this role, you'll partner closely with business stakeholders, vendors and IT teams to ensure critical systems are performing, compliant and aligned to strategic objectives.
Your current role
Own and manage end-to-end IT services across Asset Management and Field Mobility platforms
Build and maintain service roadmaps, covering enhancements, upgrades and integrations
Manage vendors and service providers to agreed SLAs, OLAs and KPIs
Oversee service lifecycle activities including incident, change, problem and release management (ITIL)
Ensure solid governance across financial management, licensing, contracts,



risk and audit
Act as the SME for projects, upgrades and minor enhancements
What you'll need to succeed
Solid experience in IT Service Ownership or Application Management
Hands-on experience with Asset Management systems (eg.IBM Maximo highly regarded)
Solid understanding of ITIL service management practices
Proven vendor and stakeholder management skills
Ability to translate technical concepts into business-friendly language
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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📌 It Service Owner Melbourne
🏢 Hays
📍 Melbourne