Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Mandatory Technical Skills:-





- Provide L2/L3 production support for business applications and platforms running on Snowflake, DBT, ADLS, AKS
- Manage and support Snowflake, DBT, ADLS, AKS environments, clusters, jobs, workflows, and integrations.
- Monitor and manage end-to-end batch processing, workflows, and scheduling using Control-M.
- ServiceNow experience for Incident, Problem and Change Management processes.
- Support and maintain CI/CD pipelines using Jenkins.
- Manage deployment activities and release processes across multiple environments.
- Production stability & availability
- Manage incidents and service requests through ServiceNow in accordance with ITIL practices.
- DR Readiness & Execution
- SLA & Compliance Adherence
- Operational documentation and Knowledge Management

Nice to have:-

- Experience in developing automations.
- Shell and Groovy scripting will be huge plus.
- Solid knowledge of Linux/Unix operating systems and troubleshooting.
- Experience with Git for source code management.
- Experience with SonarQube for code quality analysis

Experience:-

- 8+ years of overall IT experience.
- Atleast 3+ years of python development experience.
- Participate in 24x7 on-call support and operational incident management activities.
- Collaborate with business stakeholders, engineering teams, infrastructure teams, and vendors to resolve issues and deliver operational outcomes.
- Able to troubleshoot platform, application, and infrastructure issues across cloud environments.

#J-18808-Ljbffr

📌 Platform Support Lead (New South Wales)
🏢 Tata Consultancy Services
📍 New South Wales