Retail Assistant Store Manager
Join us in a world where tradition and innovation create a delicious Chocolate experience!
We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team.
We seek a Retail store leader who creates creative ideas, builds robust connections and has a preference and passion to work with an international brand.
About the Role:
As our Assistant Store Manager, you will support the Store Manager in guiding and mentoring our Chocolate Ambassadors by:
Supporting an energetic team to create meaningful relationships with customers by providing a unique chocolate experience.
Delegating, coaching and leading employees on their daily operations, service and collaboration
Assisting with roster and budget management
Leading from the front with passion and expertise with customers on product knowledge and preparation
Deploy visual merchandising strategies and promotional changes
Assisting in developing and leading the team to future successes
What we would like you to bring:
Demonstrated previous customer service experience in a QSR, retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion
An ability to grow your local community and drive return sales and loyalty
Robust time management skills, ability to work effectively and independently with deadlines.
Strong rapport building abilities to assist to lead and coach a team of Chocolate Ambassadors
What we can offer you:
Career opportunity and leadership development
An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
A paid day off on your birthday every year
Free hot drinks all working days and 50% staff discount
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