Lead and manage tasks and duties of ATM Network & Digital Branch support office to ensure ongoing performance and achieve planned targets.

Main Duties

- Track and monitor project progress, ensure effective implementation of new card payment services/initiatives and perform post-implementation review after launch.
- Participates in Card Project with related parties (Risk,BA, IT, Finance, Compliance Department and Vendor) on producing of Business requirement, functional specification and technical System parameters configuration.
- Support and Fix all the transaction issues from all channels (ATM/POS/MOBILE/VISA & Master NET/CSS).
- Manage SIT, QA, and UAT activities with vendor and project stakeholders, and offer training to stakeholders/user
- Develop, evaluate and implement new features of card system for improving of Debit, Credit, and prepaid Card Operation and channels.
- Prepare Manual, procedure and guideline of Debit, prepaid, Credit Card Operation.
- Working with Vendor to implement project and fix all system issues.




- Keep Monitoring System performance to up and running 24/7.
- Experience with Internal Card Scheme such as Visa/Master/UPI to operate and manage both debit and credit card operations.
- Maintenance Switching and Testing System Environment (SIT/UAT).
- Prepare monthly System Performance Report and report to Managements and relevant teams.
- Other tasks assigned by the management.

Skills/ Experiences

- Bachelor’s degree in Science, or other related fields;
- At least one-year experience in managing CMS or others System with Bank/MFI;
- Computer science & engineering Skill;
- PLSQL, ORACLE, JBOSS, ISO 8583,Fiorano,JAVA, API…
- A strong desire to work in a team;
- Positive communication and problem-solving skills
- Computer literacy; in particular, Microsoft Word, Excel and Power Point.

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Senior Staff, Card Payment Support Unit

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📌 Senior Staff, Card Payment Support Unit (Alton Downs)
🏢 Foreign Trade Bank of Cambodia
📍 Alton Downs