Medical Receptionist – Fertility Tasmania – Hobart, Tasmania, Australia

Fertility Tasmania is hiring a Casual/Temporary Medical Receptionist role in Hobart, TAS.

Contract Type

Casual/Temporary; Part Time

About Us

Our fertility and reproductive healthcare centre is a leading institution dedicated to helping individuals and couples fulfill their dreams of parenthood. With state-of-the-art facilities and a team of highly qualified professionals, we offer a comprehensive range of fertility treatments, including In Vitro Fertilization (IVF), Intracytoplasmic Sperm Injection (ICSI), preimplantation genetic testing, and more. We value scientific innovation, compassionate care, and patient satisfaction.

Job Description

As a medical receptionist you will be working as part of our front of house team at Fertility Tasmania you will be the first-person patients meet when they engage with our clinic. You will provide exceptional customer service, underpinned by compassion and attention to detail, to directly enhance the patient experience.

- Triage incoming calls and emails
- Managing patient bookings and monitoring clinic appointments
- Book in-clinic procedures as well as liaise with staff from specialist rooms
- Book in-hospital procedures




- Medical billing, quoting and receipting
- Answer high volume of incoming calls in a professional and courteous manner
- Accurate data entry into the patient management system
- Providing administrative support to the team of doctors, nurse, and laboratory staff.

The ideal candidate

We desire a medical receptionist that has a genuine interest in fertility and be sensitive to the needs of patients and display exceptional communication skills leading with care and compassion. Ideally you will bring the following:

Requirements

- Flexible hours available
- 1 year of relevant work experience required for this role
- Previous medical reception experience (essential)
- Previous experience with specialist billing (essential)
- Knowledge of IVF services (desirable but not essential)
- Excellent telephone manner
- Exceptional computer and IT skills, Microsoft Office Suite (essential)
- Solid attention to detail
- Ability to work cohesively within a multi-disciplinary team
- Superior time management skills with proven ability to multitask
- Understanding of patient confidentiality

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📌 Medical Receptionist (Hobart)
🏢 Fertility Tasmania
📍 Hobart