Be the Face of a Growing Local Business
Aumann Plumbing & Wastewater is a trusted North East Victorian business providing plumbing and wastewater solutions to residential, commercial and rural customers.
We're looking for an organised, friendly and customer-focused person to become the face of our business. This is a wide-ranging role that combines customer service, showroom management, administration, accounts support and office coordination.
If you enjoy working with people, keeping things organised and taking ownership of your work, we'd love to hear from you.
About the Role
As our Showroom & Administration Coordinator, you'll be the first point of contact for customers visiting our showroom, calling the office or contacting us online.
You'll play a key role in ensuring our customers receive outstanding service while supporting the efficient day-to-day operation of the business.
Key Responsibilities
Welcome customers and manage the front showroom area
Assist with product and service enquiries
Answer incoming calls and respond to emails and online enquiries
Support job bookings and customer communications
General office administration and record keeping
Accounts payable and receivable
Invoice processing and account reconciliations
Fleet administration including vehicle servicing and registrations
Assist with social media and customer review management
Maintain a professional and organised office environment
About You
Friendly, confident and professional
Highly organised with strong attention to detail
Comfortable dealing with customers face-to-face and over the phone
Able to manage multiple priorities in a busy workplace
Proactive and reliable
A team player with a positive attitude
Skills & Experience
Previous administration, reception or customer service experience
Strong Microsoft Office skills (Outlook, Word and Excel)
Good communication and relationship-building skills
Experience with accounts payable, receivable or bookkeeping functions
Xero or MYOB experience advantageous
Previous experience in a trade, plumbing, construction, retail or showroom workplace highly regarded
Why Join Us?
Versatile part time or full-time opportunity
Varied role with plenty of responsibility
Supportive family-business environment
Stable Monday to Friday work schedule
Opportunity to grow with a respected regional business
Application closes 23rd August.
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