This is a unique opportunity to join a Founder-led luxury brand built on exceptional quality, thoughtful design, and meaningful client relationships. This business is intentionally boutique, with a strong commitment to craftsmanship, innovation, and delivering an elevated customer experience.

Within this role, you will be hands-on and across a lot of the detail; it's all encompassing and as a small and ambitious company they value agility and collaboration.

Reporting to the Founder, the ideal candidate combines strategic thinking with operational excellence and is equally comfortable making high-level decisions and rolling up their sleeves when required.

Key responsibilities;

Develop and execute annual business plans aligned with company objectives

Lead the day-to-day operations of the business across all functions

Monitor business performance through KPIs, reporting and forecasting

Identify commercial opportunities and implement initiatives that support long term growth

Oversee the annual marketing and communications strategy.

Manage CRM strategy, email marketing, social media, PR, partnerships and events

Grow domestic and international wholesale partnerships

Manage inventory, logistics and production workflows





Prepare budgets and financial forecasts

Key skills and experience;

Proven senior leadership experience within luxury retail, jewellery, fashion or premium consumer brands (jewellery preferred)

Experience across ecommerce, CRM, digital marketing and retail operations

Strong financial management, budgeting and forecasting capability

Experience working with Shopify, Klaviyo, Canva and retail POS systems is highly regarded

Strong analytical skills with the ability to translate data into action

Exceptional leadership and people management abilities

This is an exciting chance to join a successful Australian brand, where you will have the opportunity to help shape the future of the business.

We are open to hearing from candidates with similar experience and jewellery experience will be highly regarded.

Salary range around $160k - $180k base (based around experience)

Full AU working rights required for this role. Please note that only shortlisted candidates will be contacted.

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?

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📌 General Manager (New South Wales)
🏢 CVinternational
📍 New South Wales