Hotel Manager Mantra Group•Stratford, Queensland, Australia

In the tiny beachside village of Palm Cove, just 30 minutes north of Cairns you will find Mantra Amphora ; sitting directly across from pristine beaches and renowned palm trees. Offering all offerings of a tropical lifestyle, Mantra Amphora comprises of one-, two- and three-bedroom apartments and hotel rooms, as well as a lagoon pool and heated spa. You will never be wondering what to do on your day off, from relaxing and unwinding with beach walks and local cuisine, to adrenaline-filled activities such as snorkelling, visiting the famous Hartley’s Crocodile farm or even Bungee jumping.

Purpose

As Hotel Manager, you will take on the crucial task of overseeing and managing all daily operations on property, guaranteeing its seamless and profitable function. This position demands a keen focus on every department, requiring you to be actively engaged in operations and that of stakeholder management. Your leadership will shine through your own actions, as you guide, coach, and mentor your team, fostering a culture of unwavering excellence.

The Role and Location

This is a live in office position, package includes a spacious 3-bedroom apartment situated at Mantra Amphora, serving as the designated residence for the Hotel Manager.

Offering a base salary $100,000, contingent upon experience

Prior experience in strata management will be highly recommended, as you closely collaborate with body corporate, ensuring the smooth functioning of all properties

Primary Responsibilities

Manage all facets of the property including revenue management, recruiting & training, customer service and achievement of financial targets

Be responsible for leading and developing your team to ensure the hotel’s profitability and success

Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives

Create and build strong relationships with key stakeholders, property owners, guests and regional shared services





Maintain excellent product and service standards whilst maximising revenue and balancing expenses

Focus on recruiting and developing a team that is engaged in driving a positive customer sentiment

Act as a liaison within the local community, representing Accor and fostering community engagement

Skills and Experience

Prior experience as a Department or Operational Manager within an accommodation provider environment

Strong understanding of Hotel Rooms Division Management

Display confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality

Expertise in overseeing workforce management, including staffing optimization and productivity enhancement

You set a precedent through personal conduct and thrives in the midst of active involvement

Past experience working with body corporates in an MLR setting is desirable

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

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📌 Hotel Manager (Palm Cove)
🏢 Mantra Group
📍 Palm Cove