Impactful Contact Centre Systems Analyst (Adelaide)

Impactful Contact Centre Systems Analyst (Adelaide)

03 Aug
|
Department of Employment and Workplace Relations
|
Adelaide

03 Aug

Department of Employment and Workplace Relations

Adelaide

The Department Of Employment And Workplace Relations is seeking an APS5 Systems Support Analyst to join a high-volume contact centre setting. You will support performance, reliability and continuous improvement of CRM and Genesys platforms, working with stakeholders and technical teams to ensure fit-for-purpose systems.

Reporting to an APS6 Team Manager, you will manage configurations, user access, testing and reporting, while contributing to knowledge management and training materials

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📌 Impactful Contact Centre Systems Analyst (Adelaide)
🏢 Department of Employment and Workplace Relations
📍 Adelaide

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