Overview

BE THE DIFFERENCE. At AIA we believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. Every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better‑protected Australia, read on.

The Opportunity

AIA Australia is undergoing a large‑scale technology transformation together with a number of major technology initiatives to address market dynamics. As part of the transformation, key initiatives are in progress to ensure the technology controls framework can reasonably align with the changed risk profile throughout the transformation. The role of Manager of Technology Controls & Governance takes important responsibilities to drive the success of these key initiatives.

Location: Role can be based in either Sydney or Melbourne.

Responsibilities

- Manages a portfolio of technology controls uplift initiatives to ensure AIA Australia’s technology control environment is meeting the latest trends of technology and regulatory development.
- Acts as a subject matter expert on Technology Controls and Governance, providing advisory on emerging risk concerns.
- Partner with other risk champions to advocate the risk culture.
- Conduct analysis of technology risk data collected from different information sources, and provide constructive recommendations to stakeholders for timely action.
- Lead Technology Controls and Governance engagements including audit support, customer assurance engagements, third‑party security assessment, risk incident management,



regulatory engagements and more.
- Develop and manage reports and dashboards on the progress of technology control uplift initiatives, including risk registration and action tracking.
- Timely elevate issues that cause delays of the initiatives.
- Provide ad‑hoc support to other technology control and governance team members in emerging situations.

Qualifications

- Minimum of 8 years of experience in technology control and risk management, technology audit, and technology compliance functions.
- Strong awareness of Australian regulatory requirements including APRA CPS 234, CPS 220, ACSC Essential Eight, SOCI Act, Privacy Act, ISM, and others.
- Thorough understanding of international best practices of information security controls framework / standards, such as ISO/IEC 27001, PCI‑DSS, NIST CSP.
- Thorough understanding of end‑to‑end processes on audit and regulatory engagements.
- Possess at least one of the information security / technology audit certifications such as CISA, CIA, CISSP, ISO27001 Lead Auditor, and others. Holders of PMP or other project management related certification are beneficial.
- Understanding of controls over public / private / hybrid cloud is preferred.




- Valuable understanding of best practices on technology control and compliance while keeping practicability.
- Detail‑oriented with excellent analytical skills supported by qualitative and quantitative data.
- Be able to demonstrate ability to build and maintain an efficient, effective, and repeatable audit and regulatory engagement framework, including knowledge retention and record management.
- Be able to work under pressure with tight deadlines while maintaining quality of deliverables.
- Adaptable, able to interact and build strong relationships with people from a diverse range of backgrounds through team working and collaboration.

Benefits

- At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access training and development to build on your current skills.
- Career development through internal mobility opportunities.
- Work for a business helping millions of Australians and make a difference to someone’s life every day.
- Access additional leave days a year to recharge and refresh yourself.
- Enjoy wonderful Health and Wellbeing initiatives that support you.
- Work in a supportive and inclusive working environment.
- Flexible working arrangement.

About AIA

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science‑backed wellbeing programme – we’ve started a movement to make Australia the healthiest, best protected nation in the world.

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📌 Manager, Technology Controls & Governance (Melbourne)
🏢 AIA Australia
📍 Melbourne