Join an Australian Owned Multi-National Transport Company
Service Delivery Coordinator
Transit Systems (Victoria) is on the hunt for a Service Delivery Coordinator to play a key role in keeping our services running safely, efficiently and reliably, through strong operational monitoring, communication, incident management and resource coordination, all while upholding company policy, contractual and safety requirements.
It's a role that sits at the heart of our mission: Connecting People, Linking Communities, Finding Solutions, Creating Opportunity and Enhancing Cities.
Perks of working with Transit Systems
Access to travel discounts across Australia
Novated Leasing options
Convenient Western Suburbs location
Close-knit, supportive team and work culture!
About You
A decisive problem-solver who performs effectively under pressure
Excellent verbal and written communication and stakeholder management skills
High attention to detail with solid organisational and multitasking capabilities
A safety-conscious, accountable and takes ownership of outcomes
A collaborative team member with a genuine customer focus
Available to work rotating shifts, including weekends and public holiday
Qualifications and Experience




Demonstrated experience in transport operations, logistics, service delivery or a similar operational setting
Sound understanding of safety, compliance and incident management principles
Proficient in Microsoft Office Suite and operational management systems
Experience within public transport operations highly regarded
Background in emergency response or control centre environments advantageous
Knowledge of transport compliance and contractual performance requirements
Familiarity with GPS fleet monitoring, scheduling and operational control systems
Experience coordinating services across multiple operational locations
We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.
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📌 Service Delivery Coordinator Melbourne
🏢 Transit Systems Victoria
📍 Melbourne