Coach and develop the sales team with explicit standards, weekly rhythms, and practical training.
Run daily follow-ups and pipeline hygiene (CRM discipline, next steps, and response times).
Partner with workshop/operations to align vehicle readiness, handovers, and customer timelines.
Improve conversion through better scripts, better offers, and better customer communication.
Protect brand reputation with honest advice and "quality-first" delivery standards.
What you'll do
Own the end-to-end sales process: enquiry → consultation → test drive → negotiation → delivery.
Coach and develop the sales team with explicit standards, weekly rhythms, and practical training.
Run daily follow-ups and pipeline hygiene (CRM discipline, next steps, and response times).
Partner with workshop/operations to align vehicle readiness, handovers, and customer timelines.
Improve conversion through better scripts, better offers,



and better customer communication.
Protect brand reputation with honest advice and "quality-first" delivery standards.
What we're looking for
3+ years in automotive sales (or equivalent high-ticket sales) with a proven track record.
Experience leading/coaching a team (formal or informal leadership is fine).
Robust communication: calm, clear, and customer-first.
Comfortable using a CRM and following structured processes.
High integrity: you don't overpromise, and you keep customers informed.
Nice to have
Experience with imports, JDM enthusiast customers, or specialist vehicles.
Comfortable creating simple content (walkaround videos) to support sales.
Understanding of finance options and trade-in handling (we'll train you if needed).
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📌 Sales Manager Melbourne
🏢 IKIGAI Motors AU
📍 Melbourne