MAYDAY Recruitment is currently seeking an experienced Workers Compensation Claims Individualto join a leading personal injury and claims management insurerbased in Perth.

This is an exciting prospect to join a purpose-driven team that supports injured workers throughout their recovery journey. You will play a key role in managing complex claims, driving positive outcomes and supporting individuals to successfully return to work.

The Opportunity

As a Senior Workers Compensation Claims Consultant, you will be responsible for managing end-to-end workers compensation claims within a self-insured environment. Working as a senior member of the team, you will provide technical expertise, support escalations and contribute to continuous improvement across the claims function.

You will be passionate about delivering customer-focused outcomes while balancing legislative requirements, claim strategy and cost management.

Key Responsibilities

- Manage a portfolio of complex workers compensation claims from lodgement through to resolution
- Develop and implement proactive claims strategies to achieve optimal outcomes and minimise claim costsAssess liability, entitlements, payments and recovery opportunities in line with legislation and policy requirements
- Collaborate with injured workers, employers, medical professionals, rehabilitation providers and internal stakeholders




- Manage rehabilitation and return-to-work plans to support successful recovery outcomes
- Provide coaching, guidance and support to team members as a senior member of the claims function

About You

You will be an experienced Workers Compensation professional with a strong understanding of claims management and a genuine passion for supporting people through their recovery journey.

You will bring:

- Demonstrated experience managing end-to-end workers compensation claims
- Strong knowledge of claims strategy, liability assessment and rehabilitation processes
- A customer-focused and empathetic approach
- Strong stakeholder engagement and communication skills
- Excellent attention to detail and the ability to manage competing priorities
- Experience within a self-insured environment (highly regarded)

Why Join?

This organisation offers the opportunity to build a rewarding career within a supportive and collaborative environment where your work has a meaningful impact.

Benefits include:

- Permanent full-time opportunity based in Perth
- Hybrid working flexibility to support work/life balance
- Collaborative and supportive team culture
- Career development and learning opportunities
- Health and wellbeing initiatives
- Employee discounts and rewards programs
- Access to employee assistance and support services
- Annual incentive opportunities and salary reviews
- Paid parental leave benefits

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📌 Senior Case Manager - Workers Compensation (Western Australia)
🏢 Mayday Recruitment Group
📍 Western Australia