Injury Management Officer (IMO)

Location – Parramatta CBD - 50% office attendance (hybrid)

Employment type – Talent Pool for Casual and temporary opportunities

Salary – Clerk Grade 5/6 - $102,936 pa - $113,579 pa (plus employers’ contribution to superannuation and annual leave loading)

Hourly Rate for Casual: $69.52- $76.70 per hour (inclusive of 15% casual loading and 4/48ths annual leave loading)

Help people recover. Support safe returns. Make an impact. Join a team dedicated to employee wellbeing. As an Injury Management Officer, you’ll deliver expert injury and claims management, collaborating with employees, managers, and providers to ensure practical, compassionate, and compliant outcomes.

Your role

In this role, you’ll manage a diverse caseload across DCJ, providing guidance, coordination, and education to support employees throughout their recovery journey. You’ll deliver best‑practice injury and claims management while ensuring compliance with legislative and policy requirements.

What You’ll Do

- Delivering tailored injury management and return-to-work programs
- Managing workers compensation claims end‑to‑end
- Coordinating recovery‑at‑work plans and injury prevention strategies
- Providing advice and arranging referrals for medical assessments
- Coaching and supporting managers on legislation, policies, and best practice
- Building strong partnerships with internal and external stakeholders
- Maintaining accurate and compliant case documentation

You’ll thrive in a collaborative, supportive team with versatile, hybrid working arrangements.

What We’re Looking For

We’re looking for someone passionate about helping people and confident navigating complex cases. You’ll also bring:





- Robust knowledge of NSW workers compensation legislation and policy
- Experience in injury management, return-to‑work or claims case management
- A genuine commitment to supporting employees through recovery
- Excellent communication skills and the ability to handle sensitive conversations
- Proven ability to build trusted relationships with a wide range of stakeholders

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

What We Offer

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Applications close Wednesday,



12th August 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Dale Green, Team Leader IM CSNSW at [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

#J-18808-Ljbffr

📌 Injury Management Officer (Parramatta)
🏢 Nsw Department Of Communities And Justice
📍 Parramatta