We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About The Role

The Workplace Operations Officer supports the delivery of facilities and workplace operations across Departmental sites by coordinating maintenance, managing contractors, responding to workplace issues, and providing high-quality customer service. The role also develops preventative maintenance schedules, manages reactive maintenance, builds solid relationships with service providers and stakeholders, and helps ensure assets are managed efficiently.

The role resolves operational service issues, negotiates to deliver works on time and within budget, communicates technical information clearly, investigates complex issues and recommends solutions, and prepares project scopes and work briefs in line with relevant policies and legislation.

This is a Fixed Term Position until 30 July 2027

What we’re looking for (Selection Criteria)

You’re Someone Who

- Works collaboratively with others, shares knowledge, and supports the team to achieve common goals.
- Looks for opportunities to improve processes, embraces innovation,



and values feedback to deliver better outcomes.
- Plans, prioritises, and delivers work effectively while maintaining accurate records and meeting deadlines.
- Builds positive relationships with stakeholders, provides excellent customer service, and resolves issues constructively.
- Communicates clearly, understands different perspectives, and supports asset maintenance activities in line with policies and procedures.

Qualifications And Experience

You’ll bring:

- Tertiary qualifications in a related field and/or significant experience in a similar role ( desirable)
- Property, facilities or workplace management experience in a government context is desired (desirable)

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will be required.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy.

Important Information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.

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📌 Workplace Operations Officer (Melbourne)
🏢 Department of Transport and Planning
📍 Melbourne