Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?
- Continuous career development, education & support provided
- Deliver outstanding patient care within a dedicated team
- Malvern Road, Prahran – Close to public Transport
About the role
Our Administration Team has a vacancy for full time and part time positions for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.
About Us
Located on Malvern Road in Prahran, The Victoria Clinic is a 115 patient‑bed private psychiatric facility that specialises in the provision of high‑quality inpatient and outpatient mental health services. All treatments offered are aimed at helping people improve their psychological and emotional well‑being in a safe and supportive environment. Individuals are exposed to a variety of therapeutic, recreational and occupational activities as a means of restoring health.
The Victoria Clinic offers a supportive and friendly environment with professional development opportunities. It is close to public transport, has free onsite parking and is close to Chapel Street restaurants and shopping.
Qualifications
- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast‑paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a team
- WebPas Hospital system, Zedmed software experience (Desired)
Key Responsibilities
- Perform a broad range of administration duties
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow‑up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical record
- Perform Health Fund Checks as required
- Manage the collection of excesses/co‑payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry
Benefits
- Flexibility to work across one or multiple hospitals across our network
- Discounted health insurance (non‑casuals only)
- Continuous professional development, education & support provided to encourage growth