The Ritz-Carlton Melbourne is seeking an exceptional Service Experience Supervisor to lead the Service Experience Command Centre, supporting guest communications, service requests, and interdepartmental coordination to uphold The Ritz-Carlton standards. This role reports to the Service Experience team and focuses on delivering personalised, seamless service for every guest interaction.
As a hands-on supervisor, you will coach the Service Experience team, oversee guest requests, and work with
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📌 Luxury Guest Experience Supervisor (Melbourne)
🏢 The Ritz-Carlton Hotel Company
📍 Melbourne
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