You'll be the person our association clients call first.

The Association Specialists (TAS) manage not-for-profit associations: their governance, their members, their boards and their day-to-day operations. We've built our reputation on doing that properly, and our clients stay with us because of it.

We're looking for an Association Manager to take ownership of a portfolio of association clients. This is a senior, client-facing role. You're not supporting someone else's relationship. You hold it.

What you'll be doing

Acting as the primary relationship holder for your portfolio, and building a genuine working relationship with each association president and board

Running monthly planning meetings with each client to agree the plan of work

Preparing and issuing board and committee agendas, papers and minutes to a clear schedule

Delivering monthly management reporting across your clients

Keeping budgets transparent by raising overruns early and working through the options collaboratively

Briefing and supporting the Association Client Services Coordinator who works across your portfolio

Looking for ways to sharpen how we work, not just keep it ticking over

What you'll bring

Solid client or account management experience, ideally juggling several accounts at once

Excellent written and verbal communication. You can write a board paper and a difficult email equally well

Strong organisational skills and real attention to detail, particularly across reporting and governance

Confidence in front of senior stakeholders





A proactive approach: you raise things early and turn up with options

Comfort with Microsoft Office, project management tools like Asana, and time tracking

Helpful, but not essential

- Not-for-profit or association sector experience
- Familiarity with boards, committees and AGMs
- Harvest or a similar time and billing tool
- Membership management systems or CRM platforms
- Event or conference coordination

What we offer

- Hybrid working from our St Leonards office, 5 days a week onsite, 3 days after onboarding
- Full-time, 35 hours per week
- A genuinely diverse portfolio: several associations, several sectors, no two weeks the same
- Established systems, documented processes, and a Coordinator supporting your portfolio
- A team that cares about the standard of the work, and about how we treat each other

Your application will include the following questions

- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an Association Manager?
- How many years' experience do you have in a client services / account management role?
- Do you have experience working towards targets and KPIs?
- Which of the following Microsoft Office products are you experienced with?
- Do you have experience working in the not-for-profit sector?
- Which of the following Customer Relationship Management (CRM) systems do you have experience using?
- What's your expected annual base salary?

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📌 Account/Association Manager (New South Wales)
🏢 @
📍 New South Wales