What this role is about

The Facility Coordinator assists the ANZ Workplace Lead with operational activities and leads the location as the main local point of contact for the branch and any operational requirements. They take pride in the office and ensure employees, clients and visitors have an enjoyable experience within our clients’ space. Responsibilities include oversight and assistance with reception and human experience activations, accounting and finance, addressing office requests, maintenance and operations, upkeep of office space, invoice verification and submission for payment processing, occupancy services and helpdesk.

Client/Stakeholder Management

- Provide superior customer service to meet on‑site client expectations.
- Interact with client points of contact regularly to understand needs, upcoming important meetings, events and provide necessary support.

Procurement & Vendor Management

- Assist in the management of all contractors on site to ensure they perform to the required standards, including inspection of vendors’ work.
- Assist in the procurement of vendors and services as required.

Finance Management

- Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner.
- Ensure prompt and accurate management of purchase orders.
- Verify invoices and submit for payment processing.

Health & Safety Management

- Conduct regular audits to ensure safety procedures on site are in place and working.
- Assist in carrying out safety procedures when needed.

Site Operations Management

- Assist in the implementation of industry best practice operations.




- Conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained.
- Seek ways to constantly reduce costs and improve operational standards.
- Maintain premises in neat and good working condition.
- Maintain duplicate office keys in good order.
- Assist with reception desk coverage on a daily basis and time to time.
- Provide support for meeting room bookings where required.
- Coordinate with pantry/cleaning staff to ensure upkeep of kitchen area, top‑up consumables, dishwashing and related tasks.

Risk Management

- Assist in the implementation and management of the property risk management program.
- Support the implementation and monitoring of disaster recovery and business continuity plans.
- Follow established escalation procedures and incident reporting procedures.
- Adhere to JLL business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies.

Who we’re looking for

- Problem‑solving skills – capacity to deal with ambiguity and solve complex problems effectively.
- Ability to effectively deal with stressful situations.
- Ability to work independently.
- Self‑motivated, confident and energetic.
- Flexible – able to adapt to rapidly changing situations.




- Goal‑oriented – able to focus on meeting all performance targets.
- Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English); also, an active listener.
- Exhibits honesty & trustworthiness.

Benefits

- Great employee discounts on fitness, wellbeing & other renowned brands.
- 18 weeks paid maternity leave.
- Private health insurance discounts.
- Active social club.
- Employee assistance program.
- Novated lease for EV cars.
- Paid time off for volunteer work.
- Career opportunities with Australia’s #1 commercial real estate firm.
- Premium offices.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture where like‑minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, we embrace it, celebrate it and proactively support the needs that difference brings. JLL is committed to equal chance regardless of race, gender, age, sexual orientation or disability and continues to rank among the World’s most ethical companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number ABREQ520730.

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📌 Facilities Coordinator (Brisbane)
🏢 Jll
📍 Brisbane