Crystalbrook Bailey, a up-to-date luxury hotel, is seeking a confident Duty Manager to join our Front Office leadership team. This hands-on role focuses on leading guest service delivery, maintaining service flow and ensuring each guest interaction feels warm, seamless and thoughtful.
As the on-floor leader, you will guide Guest Service Agents, respond to guest needs in real time and balance operational oversight with genuine hospitality, supporting a high-performing team across a rotating roster