- Benefit from comprehensive training programs
- Join a company that focusses on a positive, supportive and inclusive work culture
- Be rewarded for your hard work and dedication!
About Us
LUXXE Outsourced Hotel Services is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Perth, Brisbane, Adelaide, & Newcastle. We provide highly-trained staff across various roles including Housekeeping, Rooms and Public Areas.
LUXXE Outsourced Hotel Services focusses on providing excellence to its clients and a supportive and team oriented workplace for our people.
About The Role
We are currently seeking a highly skilled, motivated and hands on Housekeeping Manager to head up the team in Melbourne Victoria. The role is critical to the success of this hotel
About You
You will have a friendly and enthusiastic attitude, with the ability to have positive involvement and interaction with both guests and the overall Hotel team.
MUST be available to work a rotating roster when required.
Possess full Australian working rights
Excellent grooming and presentation
To succeed in this role you will need the following skills and attributes
- Passionate and consistent, with excellent attention to detail
- Show proven effective and positive inter-departmental relationships with previous hotel teams, including General Manager, front office and Maintenance
- Demonstrated Leadership skills: lead the team from the front, drive performance and productivity
- Excellent staff management to drive performance excellence in quality and productivity including training, development, rostering, work allocation and performance improvement
- Strong Time management skills
- Accurate record keeping in relation to room counts/payroll & billing, and proven previous management of daily payroll to ensure compliance with the Hospitality Industry General Award
- Ability to maintain the standard operating procedures within the department and in accordance with CLIENTS requirements
- Experience in leading workplace safety, adhering to policies of the CLIENT and LUXXE. Assume responsibility and accountability for the health and safety of employees and for the working environment
- A demonstrated hands on approach within a 4 or 5 star Housekeeping Department conducting daily room inspections to ensure duties have been completed to meet service standards and guaranteed arrival times
- Previous experience with outsourcing