Senior Practitioner - Family Connect & Support

Permanent Full Time position based on Wonnarua Country at our East Maitland site

$105k - $110k+ Super + Salary Packaging

Meaningful work with flexible, hybrid work options

Overview

At Benevolent, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, as Australia's first charity, this belief has shaped who we are and how we work. As a not-for-profit, independent and non-religious organisation, we are a practice‑led organisation, our work is grounded in evidence and strengths-based approaches that place people at the centre of everything we do. We walk alongside individuals, families and communities, upholding rights, amplifying voices and advocating for safer, more inclusive systems where people can thrive.

As a Senior Practitioner in our Family Connect and Support programme, you will play a key role supporting children, young people and families from our East Maitland site on Wonnarua Country. Referrals are received from across the Hunter region, so travel will be required to support families and strengthen connections with local services and communities.

Responsibilities

- Take on more complex family cases, completing assessments, managing risk and developing goal-focused support plans.
- Mentor staff within the program, providing practice guidance, case planning support and reflective practice.
- Connect families with appropriate services and work collaboratively with community, health, education and government partners.
- Respond to referrals from across the Hunter region,



travelling as required to support families and community-based engagement.
- Maintain accurate documentation and contribute to continuous practice improvement across the team.

Benefits

- Salary Packaging & Perks – Maximise your take‑home pay with up to $15,900 in salary packaging, including entertainment and vehicle options and corporate rates with selected partners.
- Flexibility & Wellbeing – Enjoy hybrid work options, monthly ADOs (12 extra days off per year for full‑time staff), Fitness Passport access, EAP support and the option to purchase additional leave.
- Recognition & Growth – Competitive pay, Benevolent You Make a Difference recognition programme, service rewards, long service leave after 5 years, supportive performance and career check‑ins and tailored professional development opportunities.
- Cultural Inclusion – Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees, including leadership pathways and networking groups.
- Employee Networks – Connect through our diverse, employee‑led networks that celebrate diversity and foster connection and allyship across shared experiences and identities.

Your Skills and Experience

- Degree qualified in Social Work, Psychology, Social Science, Early Childhood,



Early Childhood Education or another relevant human services discipline, with several years’ experience in case work, case management or child and family practice.
- Extensive experience working with children, young people and families experiencing vulnerability, risk or complex needs.
- Strong understanding of child protection, trauma, family violence, mental health and alcohol and other drug impacts on families.
- Ability to complete assessments, manage risk and develop practical, strengths-based support plans.
- Confidence mentoring staff, facilitating practice development through reflective practice, practice sessions and group supervision, while building strong relationships with families and stakeholders.
- Current NSW driver’s licence, willingness to travel across the Hunter and Central Coast region, and a current NSW Working with Children Check.

At Benevolent we are committed to diversity, equity and inclusion and to providing a culturally secure workplace for all. We encourage applications from people of all backgrounds and identities, including LGBTIQA+, neurodivergent and people with disabilities, and those from culturally and linguistically diverse backgrounds, to strengthen our ability to deliver inclusive and responsive services to the communities we support.

We recognise and value the cultural knowledge, lived experience and community connections that Aboriginal and Torres Strait Islander peoples bring, and welcome applications from individuals across all cultures, identities and lived experiences.

East Maitland, New South Wales, Australia

8 July 2026

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📌 Senior Practitioner - Family Connect & Support (Maitland)
🏢 Ngare Employment Solutions
📍 Maitland