At Highgrove Bathrooms, we’ve been helping Australians create beautiful spaces since 2004. As a trusted supplier to tradespeople, builders, renovators and interior designers, we pride ourselves on delivering quality products and exceptional customer service.
We are currently looking for a motivated and customer-focused Sales Consultant to join our team in a full-time permanent position. This is a hands‑on retail role that combines showroom sales, customer service, stock handling and general store operations.
If you enjoy working with people, have a passion for sales, and thrive in a fast‑paced team environment, we’d love to hear from you.
What You’ll Be Doing
- Welcoming customers and providing outstanding service
- Assisting with product selection and showroom sales
- Providing product and design advice where appropriate
- Processing sales and customer orders via POS systems
- Maintaining showroom presentation and merchandising standards
- Assisting with stock handling, transfers and order preparation
- Receiving and unpacking deliveries
- Supporting general warehouse and store operations
- Assisting with customer enquiries, phone calls and follow-ups
What We’re Looking For
- Previous retail sales or customer service experience
- Strong communication and interpersonal skills
- A proactive and team‑oriented approach
- Confidence using computer systems and POS software
- Ability to multitask and work in a busy retail environment
- Availability to work Saturdays as part of a roster
Experience or interest in interiors, renovation or bathroom products will be highly regarded.
Physical Requirements of the Role
This role includes a combination of showroom and warehouse duties and involves regular standing, walking and manual handling tasks, including safely lifting and moving products up to 15-20kg. Reasonable adjustments will be considered in accordance with applicable workplace and anti-discrimination legislation.
Why Join Highgrove Bathrooms?
- Staff discounts on premium products
- Monthly bonus program based on KPI achievement
- Ongoing training and development opportunities
- Unlimited access to the GO1 learning platform for personal development
- Retail discounts through our HRIS platform
- 24/7 wellbeing support through our EAP
Applicants progressing to the final stage may be required to complete a criminal history check and pre-employment assessment relevant to the inherent requirements of the role.
Highgrove Bathrooms is an equal prospect employer. We value diversity and encourage applications from people of all backgrounds and experiences.