Intake Officer The District Nurses Hobart, Tasmania, Australia

Are you a highly organised and empathetic individual with a passion for providing exceptional customer service ensuring clients are connected to the most appropriate support and laying the foundation for a positive and empowering client experience.

TDN is a not-for-profit organisation with a long and proud history, dedicated to helping Tasmanians age and live well in their home for as long as possible.

We’re looking for an Intake Officer to play a vital role in supporting aged and disability clients to live well, with dignity, independence and community connection.

Key Responsibilities:

As our Intake Officer, you will:

- Manage day-to-day referral and intake process
- Respond to incoming referrals and initiate contact with clients/and or carers
- Registering clients in our client management system
- Providing exceptional customer service to external customers
- Liaising with relevant internal staff regarding acceptance, allocation, transition and exits.

What we are looking for:

- Exceptional customer service and a high level of professionalism
- Organised with exceptional time management skills and the ability to deal with multiple priorities




- Interpersonal skills that enable strong relationships to be built with stakeholders
- Self-motivated and outcome orientated
- Ability to work with sensitive and confidential information
- Previous experience in administration

Why Join TDN?

TDN is a values-led organisation, committed to empowering people and supporting vibrant, connected communities. As part of our team, you’ll enjoy:

- A supportive and purpose driven workplace.
- Opportunities for growth.
- The chance to make a meaningful impact every day.
- Not for Profit Tax Perks of Salary Packaging
- Access our Fitness Passport Program for discounted gym and pool membership.

For more information: Visit www.thedistrictnurses.org.au/careers to access the detailed position description and selection criteria.

Questions? Contact Stephanie Page, Client Experience Manager on (03) 6208 0*** or email *****@thedistrictnurses.org.au

We reserve the right to commence recruitment proceedings immediately and may close the advert early at our discretion.

Intake Officer Hobart, Tasmania, Australia

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📌 Intake Officer (Australia)
🏢 The District Nurses
📍 Australia