Hume City Council is seeking a proactive Team Leader Customer Experience to manage our frontline reception and cafe teams across leisure facilities. You will drive exceptional service delivery for residents by fostering a safe, inclusive, and welcoming workplace, while modelling a culture of excellence and continuous improvement.
You will plan recruitment, oversee rostering, coaching, performance management, training, and ensure compliance with policies and WHS standards, working with the
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📌 Frontline Customer Experience Team Lead (Australia)
🏢 Hume City Council
📍 Australia
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