At OVIS, our people are at the heart of everything we do. We recognise that supporting victim-survivors requires highly skilled, compassionate professionals, and we are committed to investing in our team.

Following our recent success in securing new contracts the role has been created to support the expansion of our services and commitment to delivering high-quality outcomes for our clients and communities.

If you are looking to join an organisation with a solid future and opportunities for professional growth, we would love to hear from you.

At OVIS Community Services, we believe every person deserves a future free from violence and abuse. As a leading provider of family and domestic violence services, our team supports victim-survivors through crisis accommodation, therapeutic refuge, case management, advocacy, counselling, education and trauma informed support.

This is more than a job. It is an opportunity to stand alongside people during some of the most challenging periods of their lives and help them build safety, confidence and hope for the future.

We Offer:

Salary aligned with SCHADS Level 3.

4 weeks annual leave+ 17.5% leave loading

Access to a confidentialEmployee Assistance Programfor you and your family

Generoussalary packaging benefits, including:

Up to $15,900 salary packaging

Additional $2,650 meal entertainment

Ongoing professional development and training opportunities

A supportive and collaborative multidisciplinary team environment

Meaningful work aligned with strong organisational values of Respect, Integrity, Excellence, Empathy and Empowerment

The opportunity to make a genuine impact in communities across Western Australia.

About the Role:





To provide effective and timely administrative support in accordance with established policies, procedures and processes. Support the team to facilitate the efficient operations of a trans-disciplinary team in a busy workplace.

Summary of Duties:

Maintain a broad and strong understanding of the range of services and supports that Ovis provides to ensure accurate information is provided to clients and the community.

Assist in the provision of day to day support, including organisational and administrative support, facilities liaison, managing stationery and consumables, co-ordinating meetings and room bookings.

Provide high level administrative support to the Service Support Lead and other members of the team to meet the needs of the team and clients.

Assist in the provision of support to all of Ovis Community Services, including organisational and administration support, facilities liaison, assisting with management of stationery and consumables.

Working with MYOB

Payments and invoices as required

Answering incoming calls to the organisation, transferring calls, triaging clients and client bookings as required

Data entry as required.

Organising team functions and venue bookings

Attend meetings, training and supervision as requested.

Maintain a clean and tidy workspace including communal areas,



meeting rooms and client areas.

Work in a culturally protected manner.

Embracing principles of inclusion in all aspects of work, with staff and clients.

Delivering a professional standard of service throughout all agency interfaces.

Any other duties as requested by the Service Support Lead or Senior Management.

Comprehensive JDF available on request.

What We're Looking For:

Essential Compliance Documents

- Current Working with Children Check.
- Australian Police Clearance obtained within the last 3 months.
- Current C Class Driver's Licence.
- Australian Working Rights

Skills and Experience

Relevant qualifications in Business, Business Administration or a related discipline will be highly regarded.

Strong organisational and time‑management skills, with the ability to manage competing priorities, meet deadlines and maintain attention to detail.

Highly developed written and verbal communication skills, with the ability to draft clear, professional correspondence, reports and presentations. Strong attention to detail and ability to produce high-quality documentation.

Excellent stakeholder management and interpersonal skills, with the confidence to engage professionally at all levels.

Proven ability to manage digital information systems, including maintaining secure and well‑organised electronic filing structures.

Strong governance and secretariat skills, including the ability to prepare accurate agendas, minutes and Board papers, and coordinate governance processes with precision.

Demonstrated ability to maintain confidentiality and exercise discretion.

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📌 Service Support Officer (Mandurah)
🏢 OVIS Community Services
📍 Mandurah