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- Gold Coast | RACV Royal Pines Resort | Casual
- Generous employee benefits & discounts on RACV products & 10 resorts
- Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About this Opportunity

RACV Royal Pines Resort has an exciting opportunity for a casual Leisure Attendant to join our front of house team. You will be actively responsible for monitoring and maintaining the safety and cleanliness of our pool and water park aquatic facilities.

This could be just the right role for you?

In this role, you will build positive relationships and interact with guests daily in a respectful, polite and friendly manner, enforcing the pool rules and ensure the facilities are being used safely. Your key responsibilities include:

Providing a high standard of customer service to our guests

Supervising guest facilities, interacting, communicating, guiding and setting boundaries and expectations, to ensure the pool rules are followed and a protected environment is maintained

Monitoring & Responding to Aquatic Facilities – pool & water park





Actively maintaining a clean aquatic environment

Ensuring a safe workplace is maintained adhering to policies and procedures

Completing daily checklists & report issues

Identify maintenance issues, improvements, safety issues and risks

Assist the food & beverage team to manage pool side or outlet services

Assist the front office team with concierge/porter or reception duties, as required

What you’ll need to be successful

- Availability and flexibility to work shifts between 7.45am to 6.45pm on a rotating roster including weekends & public holidays (hours may vary during the colder months)

Previous experience in an aquatic pool lifeguard role, in a 4-5 star hotel/resort, or similar environment

Valid QLD Working with Children Check, essential

Responsible Service of Alcohol Certificate, essential

Experience administering first aid, strong swimming ability, knowledge of pool safety practices & high cleanliness standards

Excellent interpersonal and communication skills to build positive relationships with guests

Display a positive attitude, work well in a team environment & flexibility to support various areas of the resort

Show attention to detail, use initiative and be proactive to work efficiently and take pride in your work

Ability to respond to feedback, remain calm under pressure and resolve difficult situations

Knowledge of hotel/resort operations,



local tourism sites & events, desirable

Excellent personal presentation

We are Offering

- Casual 2-4 shifts per week - competitive hourly rate + penalties weekends & p/h

Generous employee benefits & discounts on RACV products & 10 resorts

Employee of the month awards & recognition + healthy team culture

Training, development and career progression opportunities

Laundered uniform

Complimentary parking onsite

The RACV difference

Curious about where this role could take you? Explore endless opportunities a diverse business can provide and growyour career in more ways than one.

Application process

You can learn more about the RACV atcareers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants for this role, will also be required to provide evidence that they have a current Working with Children Check or willing to obtain a Working with Children Check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Leisure Attendant and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

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📌 Leisure Attendant Grade 1 (Australia)
🏢 RACV
📍 Australia