Ongoing role – Shifts available 7 days a week

- Minimum 4‑hour commitment each week
- No prior experience required

The chance

Volunteering at the Red Cross Shop in Woden in a back‑of‑house capacity. By joining the team, you will be assisting the team with the processing of donations and stock from our national warehouse.

This May Include

- Sorting donations
- Hanging product
- Tagging and pricing product from approved price bins
- Steaming garments
- Boxing up markdown items and excess

Primary focus of this volunteer position is to assist in getting new product onto the shop floor for sale, helping us achieve our revenue targets to support the programs of Red Cross. Moving boxes and manual handling up to 10 kg will be required.

Why choose to volunteer with Red Cross?

- Red Cross Shops offer a carefully curated selection of high‑quality new and pre‑loved items including seasonal clothing, shoes, accessories and homewares. We know our customers love a treasure hunt, so we ensure our shops are always full of variety, fun pieces and vibrant displays.
- You’ll be contributing to rescuing pre‑loved clothing from landfills
- You’ll be helping Red Cross raise vital funds to support vulnerable people across Australia
- Be part of a team and feel valued for your time
- Training and development opportunities
- Generous discount on all your purchases

The program

Red Cross Shops sell new and donated clothes,



accessories and homewares to raise funds to help people in need. Each year, we rescue 2750 tonnes of clothing from landfill, give opportunities to 5000 volunteers and generate funds to help Red Cross support vulnerable people in Australia and around the world. The proceeds from the sale of items support the vital everyday work of Red Cross, providing relief in times of crisis and care where it’s needed most.

What’s the application process?

- No need to upload a resume – just tell us why you’re interested in the role
- We’ll then have a friendly interview in store and ask you a few questions and you can ask us questions too
- You must be at least 15 years of age (QLD – you must be 16)
- Completing a National Police check (paid for by Red Cross)
- You will also be required to complete an induction into our organisation and retail program

Apply Now

and let’s get you started on a rewarding volunteer journey in one of our Red Cross Shops.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages and sexual orientations. We are a child‑safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

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📌 Volunteer Stock & Donations Processor (Australian Capital Territory)
🏢 Australian Red Cross
📍 Australian Capital Territory