JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Shaping the future of real estate for a better worldJLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.Join our team as Marina Manager and lead the operations of Sydney Boathouse based on Rozelle Bay, Sydney’s largest Dry Stack and Marina facility. This is an exciting opportunity for an experienced maritime professional to oversee all aspects of marina management while delivering exceptional service to our boating community.What this opportunity involves:Reporting directly to the General Manager, the Marina Manager leads the comprehensive marina and dry stack operations, whilst driving revenue growth and strategic business development. This role ensures the safe, efficient marina operations, while maximising revenue potential, maintaining exceptional customer service standards and implementing operational improvements that enhance profitability and market position.An overview of the role:Lead and supervise the Boathouse team of approx. 15 staff, (casual and permanent) across a 7-day operational week, ensuring consistent focus on deliverable achievementProvision of high-level general marina services for customers of the marina.Actively look to develop the implementation of strategic plans for the marina operation and assetsProactively build occupancy levels through targeted customer engagementMaintain monthly reporting on operational performance, occupancy and enquiryIdentify and implement pricing strategies in line with marina enhancements and revenue optimisationEngage with current and prospective customers to understand market demands and identify revenue opportunitiesMaintain strong relationships with marine industry stakeholders, tenants and service providersManage the overarching EH&S; documentation and compliance for the marina including the overseeing of safety management software reports and quarterly safety auditsManage vessel incident reporting and preventative measuresEnsure all OHS accountabilities are maintained through the Operations Manager and teamOversee service contracts and planned maintenance schedulesEnsure all service contracts are completed in accordance with Planned Preventative maintenance schedules.Ensure all operation plant is maintained and serviced in a timely manner to meet operational demandsLead annual capital expenditure projects within budget parametersManage strategic berth allocationOversee vessel movement ensuring seamless delivery – balancing resources with movement scheduleLead staff development through strategic recruitment, performance and development/trainingCoordinate personnel onboarding including sourcing, interviewing and inductionEnsure staff training is completed and team are aware of safety protocols, maintenance procedures and customer service excellence through the Operations Manager and existing teamObtain pricing for capital projectsPrepare and manage budgets, monitor financial performanceCollaborate with marketing/creative agency to promote the marina offering and maintain brand strongholdLead and promote a culture of excellence, safety and customer serviceInvolves weekend shiftsTeam Leadership & DevelopmentLead and supervise Boathouse team (casual and permanent) across a 7-day operational week, ensuring consistent focus on deliverable achievementCoordinate scheduling and workforce planning to maintain optimal staffing levels and service continuity throughout the weekLead strategic recruitment, performance management and succession planning initiatives • Coordinate comprehensive personnel onboarding including sourcing, interviewing and induction programsEnsure staff training completion in safety protocols, maintenance procedures and customer service excellenceMonitor team performance and provide regular feedback to maintain accountability and drive resultsFoster a high-performance culture centered on excellence, safety and exceptional customer serviceMentor and develop the Operations Manager, Boathouse team and wider staff to achieve their full potentialSounds like you? This is what we are looking for:Demonstrated Management experience in similar role – minimum 2 yearsMarina qualifications – Marina Industries Management Course - desirableStrong knowledge of marina operations, environmental compliance and safety standardsCommercial acumen with experience in revenue optimisation and business developmentExcellent communication and leadership skillsFlexibility to work the hours needed to meet the demands of the roleAbility to manage budgets, assets and projects effectivelyDeliver a high level of marina customer service, ensuring a premium experience for all guests and vessel ownersBenefits:Great employee discounts off fitness, wellbeing & other renowned brands18 weeks paid maternity leavePrivate Health Insurance DiscountsActive Social ClubEmployee assistant programPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmWhat you can expect from us:You’ll join an entrepreneurial, inclusive culture.



One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of wide-ranging experiences. Keep those ambitions in sight and imagine where JLL can take you.As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Interested candidates, please apply following the link below quoting job reference number REQ If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
#J-18808-Ljbffr

📌 Marina Manager (Inner West Council)
🏢 Jones Lang Lasalle
📍 Inner West Council