Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

Overview

We are seeking a Manager, Systems Engineering, Production to join our growing Engineering Team. This role is available to candidates across Australia. If you are local to our Sydney hub, you will be expected to be in office minimum two days per week.

Responsibilities

- Collaborate across the engineering organization to empower product development with the right systems and services to unlock their velocity.
- Foster discussions about core efficiency or performance problems in our applications.
- Lead from the front and help diagnose and solve problems in production.
- Define the vision, and support the team in designing and implementing the architecture to power new global capabilities for Clio's customers.
- Author, review, and ship infrastructure‑as‑code in Clio's cloud environments.
- Enable product teams to self‑serve issues and reduce time‑to‑resolve for production issues by smoothing friction points through automation and creating observability tooling.
- Directly supervise, mentor, and collaborate with individual contributors; build cross‑functional relationships across the engineering organization.
- Partner with Clio’s product development teams to ensure all Clio products meet a high bar for security, performance, reliability, availability and change velocity.
- Work closely with the recruiting/people team to actively recruit and hire top talent.

Qualifications

- Demonstrated success in people leadership in systems engineering, especially with large‑scale SaaS products.
- Competency in at least one software development language.




- Deep experience designing, deploying, and operating AWS infrastructure and managed services (e.g., RDS, EKS, Lambda) at scale.
- Diverse knowledge allowing you to help your team solve complex technical problems.
- Ability to describe successful projects and lessons learned from failed projects.
- Demonstrated ability to hire and coach engineering talent in a quick‑paced market.
- Strong opinions that are weakly held and foster that same attitude in others.
- Commitment to honest, actionable feedback and reciprocal culture.
- Ability to devise roadmaps and adapt to changing environments.
- Growth mindset regarding process improvement and new technologies, especially AI.

Compensation & Benefits

- Competitive, equitable salary (exclusive of superannuation) with top‑tier health benefits.
- Hybrid work environment; local Clions (Vancouver, Calgary, Toronto, Dublin, and Sydney) expected to be in office at least twice per week.
- Flexible time off policy; encouraged 20 days off per year.
- Exclusive of superannuation—Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
- Salary bands designed to reflect skills and experience, with room for growth.

Diversity, Inclusion, Belonging & Equity (DIBE) & Accessibility

We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process; please let us know if you require an accommodation.

Equal Employment Opportunity Statement

Clio is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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📌 Manager, Systems Engineering (City of Sydney)
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