Senior Sentence Management Operations Officer – Clerk Grade 5/6

24 hr Processing/Lodgement Unit

Corrective Services NSW

Location: Francis Greenway Correctional Complex (Windsor)

Hybrid Team – Work from home opportunities (based on roster allocation)

Employment Type – Temporary, Fulltime up to 24 months

Clerk Grade 5/6 Salary: $99,938 – $110,271 plus superannuation and annual leave loading

Your role

The Senior Sentence Management Operations Officer will play a critical role in supporting the accurate administration of inmate records and sentence management processes. Working both independently and as part of a team, you will deliver high‑quality administrative and records management services that directly impact the lawful detention and timely release of inmates.

You’ll be responsible for core processing activities within a Sentence Management Operations unit, ensuring accuracy, compliance and efficiency. This includes liaising with internal and external stakeholders, maintaining data integrity and delivering a range of administrative support functions.

What You’ll Do

- Accurately record all custodial and non‑custodial court orders in the CSNSW database, ensuring compliance with legislative and policy requirements.
- Process documentation and updates relating to new custody inmates, including advice received from courts and tribunals.
- Understand legal orders, legislation and the criminal justice system.




- Monitor orders/warrants for potential anomalies and escalate as appropriate.
- Mentor, supervise and train sentence management officers in the performance of their functions.

About You

We are looking for a self‑motivated individual with proven Sentence Management Operation experience who can multitask, communicate effectively and maintain confidentiality. Robust technical skills, resilience, high attention to detail and the ability to work under pressure are essential.

Essential Requirements

- Must be able to undertake shift work – the Lodgement/Processing Unit operates 24hrs 7 days a week on a rotating 12‑week roster.
- Shifts: A watch – 6am‑2pm, 10am‑2pm; D watch – 12am‑8pm; C watch – 2pm‑10pm; B Watch – 10pm‑6am.

What We Offer

- A challenging and rewarding career.
- Flexible, autonomous work environment.
- Competitive pay and conditions.
- Training and development opportunities to build and maintain capabilities.
- Health & Wellbeing and Employee Assistance Programs.

Inclusion and Diversity

We continue to hire great people with a wide variety of skills, experience and backgrounds, including people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Applications close: 28th of July 2026 at 11:59pm AEST.

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📌 Senior Sentence Management Operations Officer (Hawkesbury City Council)
🏢 Nsw Department Of Communities And Justice
📍 Hawkesbury City Council