Build relationships. Drive growth. Help shape the future of retail logistics.

At Element Logic, we're on a mission to optimize warehouse performance for some of the world's leading retailers. As the world's first and largest AutoStore partner, we combine cutting-edge automation technology, software, and expertise to help businesses move smarter, faster, and more efficiently.

We're growing in Australia and are looking for an experienced Account Manager – Retail to join our Melbourne team. This is a high-impact role focused on managing and expanding relationships with some of our most strategic retail customers.

If you're someone who enjoys building trusted partnerships, spotting commercial opportunities, and working with customers to solve real business challenges, we'd love to hear from you.

What you'll be doing

As the primary relationship owner for a portfolio of key retail accounts, you'll work closely with customers and internal teams to deliver long-term value while driving growth across products, services, and solutions.

Responsibilities

- Managing and growing relationships with strategic retail customers
- Developing and executing account plans that support customer and business objectives
- Identifying opportunities to expand services, solutions, and customer footprint
- Conducting regular business reviews and strategic planning sessions
- Building and maintaining a healthy sales pipeline across existing accounts
- Preparing commercial proposals, quotations, tenders, and business cases
- Forecasting customer requirements and future business opportunities
- Managing renewal and customer retention activities
- Coordinating with project, service, and operations teams to ensure successful delivery
- Resolving customer issues and ensuring a high level of customer satisfaction
- Providing market intelligence,



customer insights, and competitive feedback

What we're looking for

We're looking for a commercially minded relationship-builder who understands how to create value for customers while achieving business results.

Qualifications

- 3+ years' experience in Account Management, Business Development, Key Accounts, or B2B Sales
- Experience working with large retail customers or within retail supply chain, logistics, warehousing, automation, industrial products, or related industries
- A proven track record of growing revenue within existing customer accounts
- Strong stakeholder management and relationship-building skills
- Experience preparing proposals, tenders, and commercial presentations
- Excellent communication and presentation skills
- Strong commercial acumen and negotiation capability
- Excellent organisational and time management skills
- Proficiency in Microsoft Office, particularly Excel and PowerPoint

Nice to have

- Experience with CRM or ERP platforms such as Dynamics, Navision, Salesforce, or similar
- Exposure to warehouse operations, intralogistics, automation, or material handling solutions

Benefits

- The chance to work with some of Australia's leading retail brands
- A collaborative, down-to-earth, and supportive culture
- Career growth in a global business experiencing strong growth
- Exposure to innovative warehouse automation and technology solutions
- Flexible working arrangements
- Competitive salary package and bonus opportunity

Location & Contract

Place of work: Melbourne, VIC

Start date: To be agreed upon

Form of contract: Permanent employment

Contact

For further questions about the position, contact VP Talent Acquisition & Employer Branding by email:

Apply Today

Apply today to join us in shaping the future of retail logistics.

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📌 Account Manager – Retail (Melbourne)
🏢 Element Logic
📍 Melbourne